Job details

Systems Engineer

Company Intro

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

• Two-time winner (2024, 2023) National Top Workplaces

• Two-time winner (2024, 2023) Top Workplace innovation

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits

• 2024 Cultural Excellence

• 2024 Technology Industry

• 2023 Top Workplace Leadership

• 2023 Top Workplace Purpose & Values

• 2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

Your Opportunity For Impact

We are seeking a highly skilled and proactive Systems Engineer to join our team. In this role, you will be responsible for supporting legacy applications within our datacenter while also supporting the transition of critical workloads to the cloud. As part of a dynamic team, you will utilize cutting-edge technologies and best practices to ensure a seamless migration, high system availability, and optimal performance. You will work closely with cross-functional teams, manage complex configurations, and provide on-call support as part of a rotation schedule.

What Your Contributions Will Be

Legacy System Support: Maintain and optimize Linux-based systems in an on-premises datacenter, troubleshoot issues, and ensure high availability and security of legacy applications.
Configuration Management: Use Chef for configuration management and automation, including developing, deploying, and maintaining Chef cookbooks and custom scripts to automate processes.
Cloud Migration: Support migration efforts of legacy applications to cloud platforms (AWS, Azure, or GCP), utilizing appropriate strategies such as lift-and-shift, replatforming, or refactoring for cloud-native architectures.
Hyperconverged Infrastructure: Manage and maintain Nutanix clusters and hyperconverged infrastructure, optimizing performance and supporting scalable growth as part of datacenter modernization.
Storage Solutions: Configure, maintain, and monitor Scality and other object storage solutions, handling data migration, replication, and backup within both on-premises and cloud environments.
Monitoring and Incident Response: Monitor systems using tools like Splunk, DataDog, or ELK Stack; handle on-call incidents, document resolutions, and participate in post-incident reviews to improve response processes.
Collaboration and Documentation: Work cross-functionally with developers, network engineers, and cloud architects; document infrastructure configurations and processes for both legacy and cloud environments.

What You Bring to the Team

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
3+ years in systems engineering, supporting on-premises and cloud-based environments.
Proficient in Linux Systems Administration, with solid scripting experience in Bash, Python, or Ruby.
Expertise with Chef for configuration management and automation; familiarity with Ansible or Terraform is a plus.
Experience managing Nutanix hyperconverged infrastructure and virtualization principles.
Strong understanding of object storage and Scality, including S3-compatible APIs, data migration, and lifecycle management.
Solid networking knowledge, including TCP/IP, DNS, VPNs, VLANs, and firewall configuration.
Experience with cloud providers (AWS, Azure, or GCP) and an understanding of hybrid and multi-cloud environments.
Strong analytical and problem-solving skills, particularly in diagnosing complex systems in hybrid environments.
Excellent communication and collaboration skills, with the ability to work cross-functionally and explain technical concepts to non-technical stakeholders.
Self-motivated and proactive, with the ability to manage tasks independently and within an on-call rotation.

Benefits

90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
9 paid holidays
Monthly contributions for wellness
Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $83,000 - $95,500

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

NetDocuments Glassdoor Company Review

2.8

NetDocuments DE&I Review

3.9

CEO of NetDocuments

Josh Baxter

Approve of CEO

By NetDocuments

Founded in 1999, with more than 3,050 enterprise customers worldwide, NetDocuments is dedicated to helping individuals, teams, and firms Work Inspired. With NetDocuments, millions of scattered documents become one source of unified insights. Cont...

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FUNDING

Private

DEPARTMENTS

Engineering

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE