Netflix is the world’s leading streaming entertainment service for over 247 million households in more than 190 countries, connecting people from all kinds of backgrounds with stories they love on any of their favorite devices.
The Product Experience Research team is part of the broader Data & Insights organization at Netflix. Our team occupies a central role in uncovering compelling ways to engage and entertain our global members and prospective members. This Senior Researcher role supports Merchandising & Member Discovery, focused on finding innovative ways to connect the right audience with the right content at the right time across the holistic member experience. The role focuses on how members engage with our content through promotional experiences in the Netflix app, leading to decision-making journeys on Netflix that feel intuitive and compelling. You will innovate on experiences that members around the world and on any device find joyful, meaningful, and trustworthy.
This is an opportunity to lead innovative research with demonstrable impact on a global scale. You will be responsible for defining, leading, analyzing, and socializing research studies that generate insights to empower business decisions across the company. You’ll partner with cross-functional teams who are passionate about delivering the most engaging, innovative, and inclusive experiences.
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Identify, prioritize, and lead research roadmaps that generate insights to inform product strategies across the company.
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Partner with cross-functional teams including Product, Design, Data Science, Content, Marketing, Product Marketing, and Brand to proactively develop research initiatives.
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Define, design, execute and socialize a range of research studies that build a strong understanding of existing and future audiences and their experiences around the world.
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Identify best practices in existing and emerging research methodologies.
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Demonstrable experience in product or brand/marketing research and/or user experience (UX) research, with mixed methods expertise including hands-on experience leading end-to-end quantitative and qualitative research studies.
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A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.
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Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company.
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Passionate about translating findings into actionable strategic business recommendations.
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Advanced degree in psychology, social sciences, or a related field is preferred but not required.
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Global research experience is highly preferred but not required.
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Experience leading research to inform merchandising, promotion, or campaign strategy would be a plus but not required.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $110,000 - $440,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment. Learn more here.