Job details
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Desktop Administrator 3
NeueHealth is looking for an experienced Desktop Administrator 3 to join our IT Service Desk team, responsible for ensuring the smooth operation of our IT services.
Skills
- Proficiency with Azure Virtual Desktops (AVDs), Azure, and Intune.
- Experience with RightFax and EZ-CAP systems.
- Strong troubleshooting skills and ability to resolve complex technical issues.
- Strong communication and interpersonal skills.
- Experience with IT service management tools.
Responsibilities
- Serve as an escalation point for complex technical issues within the service desk team.
- Provide support for Azure Virtual Desktops (AVDs), Azure, and Intune environments.
- Assist with the resolution of cloud infrastructure issues.
- Manage and resolve technical issues related to RightFax and EZ-CAP.
- Collaborate with other IT teams to ensure seamless integration and functionality of cloud-based services.
- Create and maintain comprehensive documentation for IT procedures.
- Provide training and guidance to junior service desk staff.
Education
- Bachelor's degree in Information Technology, Computer Science, or related field.
Benefits
- Health benefits
- Life and disability benefits
- 401(k) savings plan with match
- Paid Time Off and paid holidays
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
SALARY RANGE
$49,920/yr - $72,800/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 16, 2024
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