Job details

Jr. Mortgage Consultant - Retail Direct

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Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

Gain growth and knowledge of the mortgage industry through on-line training, courses and working with the Sales Coaches. Interact with both sales and Newrez clients to help with the understanding of the mortgage industry and expanding into the Mortgage Consultant role.

Principal Duties:

Performs related duties as assigned by supervisor.
Engage with consumers, determine their needs, and offer the appropriate product.
Take mortgage loan applications by phone and prepare effective loan proposals.
Provide superior customer service.
Meet monthly production goals.
Stay informed of developing trends in the mortgage industry.
Attend/assist with scheduled meetings, training sessions and courses.
Maintain compliance with the NewRez Code of Conduct.

Education and Experience

Associates Degree or Bachelor’s Degree preferred.
Sales experience preferred.
0-2 years of related experience.

Knowledge, Skills, and Abilities

Ability to pass a background check required for state licensing
Persuasive, selling communication skills
Connect quickly with people in an outgoing, friendly manner
Complete work quickly and accurately
Effective in a fast-paced environment
Attention to detail and careful decision-making skill with ability to avoid mistakes
Basic computer skills
Excellent written and communication skills
The ability to stay organized in a fast-paced environment
Work independently with minimal supervision
Must be detail-oriented and demonstrate careful decision-making skills
Will need to work independently with minimal supervision
Basic computer skills

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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$40000K

$60000K

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What You Should Know About Jr. Mortgage Consultant - Retail Direct, Newrez

Join Newrez as a Jr. Mortgage Consultant in charming Charlotte, NC, where your main goal will be to exceed the expectations of our residential mortgage borrowers and business partners through unparalleled service, streamlined processes, and effective communications. We believe in empowering our team members, and as a Jr. Mortgage Consultant, you’ll get the opportunity to gain invaluable insights into the mortgage industry through online training, insightful courses, and mentorship from our Sales Coaches. Your responsibilities will include engaging with clients to assess their needs and presenting them with the best mortgage products tailored to those needs. Taking mortgage loan applications and crafting persuasive loan proposals will be part of your role, along with meeting monthly production goals and staying updated on the industry’s evolving trends. We value teamwork here at Newrez, so you will also participate in meetings and trainings, ensuring compliance with our Code of Conduct while delivering superior customer service. If you have a passion for sales, strong communication skills, and a knack for building connections with people, we would love for you to bring your talents to our dynamic team. With your attention to detail and ability to thrive in a fast-paced environment, you'll help make a positive impact on our clients’ lives. Join us in building a bright future, because at Newrez, we are dedicated to recognizing and rewarding superior performance and innovative solutions!

Frequently Asked Questions (FAQs) for Jr. Mortgage Consultant - Retail Direct Role at Newrez

What are the responsibilities of a Jr. Mortgage Consultant at Newrez?

As a Jr. Mortgage Consultant at Newrez, your primary responsibilities will include engaging with consumers to understand their mortgage needs, taking applications by phone, and crafting customized loan proposals. You'll focus on providing excellent customer service while striving to meet monthly production goals and keeping up with the latest trends in the mortgage industry.