Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Mid-Market Customer Success Manager image - Rise Careers
Job details

Mid-Market Customer Success Manager - job 1 of 2

Newsela is looking for a Mid-Market Customer Success Manager to manage a portfolio of mid-market accounts within their Customer Success team, driving product adoption and enhancing client relationships.

Skills

  • Account management in EdTech
  • Client success planning
  • Strong product knowledge
  • Relationship building skills
  • Proficient in Gainsight and Salesforce

Responsibilities

  • Manage a portfolio of mid-market accounts
  • Build partnership plans to achieve client goals
  • Leverage data and customer insights for product adoption and renewal
  • Ensure excellent customer support throughout the customer journey
  • Collaborate with the Professional Learning team on client training

Education

  • Bachelor's degree preferred

Benefits

  • Access to leading medical experts
  • Flexible PTO including Sabbatical Leave
  • Professional development programs
  • Tech stipend for remote work
To read the complete job description, please click on the ‘Apply’ button
Newsela Glassdoor Company Review
3.0 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star iconGlassdoor star icon
Newsela DE&I Review
3.7 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Newsela
Newsela CEO photo
Pep Carrera
Approve of CEO

Newsela is dedicated to transforming the way learners access the world through words.

70 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Paid Time-Off
Sabbatical
WFH Reimbursements
Flex-Friendly
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$75,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 4, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Posted 9 months ago
Company
Posted 3 months ago
Company
Inclusive & Diverse
Mission Driven
Collaboration over Competition
Growth & Learning
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Paid Time-Off
Sabbatical
WFH Reimbursements
Flex-Friendly
Company
Inclusive & Diverse
Mission Driven
Collaboration over Competition
Growth & Learning
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Paid Time-Off
Sabbatical
WFH Reimbursements
Flex-Friendly