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Field Sales Representative - job 4 of 8

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.


As a Nielsen Field Membership Representative, you'll be the face of our company, recruiting households to participate in Nielsen ratings. This role requires travel up to 50% of the time. You'll use your unique combination of skills, knowledge, and style to consistently achieve in-person recruitment, resolution, and installation targets across various locations.


Candidates must be located in the Baltimore, MD area to be considered for this position.


Key Responsibilities:
  • Drive to selected homes using a company-provided vehicle, with frequent travel (up to 50%)
  • Conduct in-person interviews and recruit statistically selected households
  • Collect and enter household demographics and technical data
  • Collaborate with various departments to ensure compliance with procedures
  • Meet performance goals, quality standards, and customer satisfaction targets
  • Be prepared for overnight stays up to half of your working time


What are the qualifications?
  • High School Diploma/GED OR 2+ years equivalent work experience
  • Valid driver's license and satisfactory driving record
  • Strong computer skills (iOS, MS Windows, Google applications)
  • Excellent communication and persuasion skills
  • Ability to read and write English
  • Ability to work non-traditional hours, including evenings and weekends
  • Willingness and ability to travel overnight up to 50% of the time
  • Adaptability and openness to diverse environments:
  • Due to the nature of randomly selected panel homes, you must be willing and able to interact with diverse people, neighborhoods, and conditions of homes for several hours at a time.
  • Be prepared to encounter varying situations, which may include a variety of pets, as well as different levels of cleanliness or disarray that meet Nielsen's health and safety standards.
  • Comfort with working in various home environments while maintaining professionalism
  • Strong interpersonal skills to navigate diverse social situations effectively


Physical Requirements:
  • Must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions recruiting preselected residential addresses.
  • Be able to navigate stairs, elevators, walkways, and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
  • Driving for up to 8 hours a day
  • Standing for up to 6 hours a day
  • Kneeling for up to 2 hours a day
  • Ability to walk 1/2 mile
  • Ability to lift 20 lbs 


Nielsen: Enabling your best to power a better media future. Our comprehensive benefits package (including health & wellness plans, 401(k) retirement coupled with a Nielsen match, a generous paid time off policy, company provided car for those who qualify, and if eligible, a discretionary incentive/bonus) is designed to be inclusive for all employees and families, and we take pride in ensuring that employees are rewarded holistically for the role they are doing and their performance.


 A reasonable estimate of salary range for a new employee to be offered this role would be $43,500, which would be adjusted based on each employee's geographic location.  The position of each employee within a compensation range at Nielsen is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs.


Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.


Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.


Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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Average salary estimate

$43500 / YEARLY (est.)
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$43500K
$43500K

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What You Should Know About Field Sales Representative, Nielsen

At Nielsen, we're on a mission to power a better media future and we're excited to announce an opening for a Field Sales Representative in Baltimore, MD. This isn't just any role; as a Field Sales Representative with us, you will be the face of our organization, engaging directly with households to ensure their participation in our Nielsen ratings. You’ll have the unique opportunity to travel up to 50% of the time, visiting diverse neighborhoods and interacting with a wide range of individuals. Your strong interpersonal and communication skills will shine as you conduct in-person interviews, gather insights about household demographics, and promote the value of our research. We’re looking for someone who takes pride in meeting performance goals while maintaining a positive attitude in varying situations. Preparation for overnight stays may be common, but it gives you a chance to explore new areas and engage with different communities. You’ll be equipped with a company-provided vehicle, making your travels comfortable and efficient. Having a flexible schedule with a willingness to work some evenings and weekends is essential to this role. With Nielsen’s commitment to supporting your professional journey, we offer comprehensive benefits, including health plans and retirement matching, to ensure your hard work and dedication are recognized. Join us in creating an impact and driving unparalleled results in the media landscape.

Frequently Asked Questions (FAQs) for Field Sales Representative Role at Nielsen
What are the primary responsibilities of a Field Sales Representative at Nielsen?

As a Field Sales Representative at Nielsen, your main responsibilities include conducting in-person interviews with statistically selected households, recruiting participants for Nielsen ratings, and collecting essential demographic and technical data. You will also collaborate with various departments to ensure compliance with company procedures, meet performance goals, and maintain high customer satisfaction standards.

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What qualifications do I need to become a Field Sales Representative at Nielsen?

To become a Field Sales Representative at Nielsen, candidates should have a High School Diploma or GED, or at least 2 years of equivalent work experience. A valid driver's license and a good driving record are essential, along with strong computer skills across various platforms. Excellent communication and persuasion abilities are key for engaging with diverse populations effectively.

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How much travel is required for the Field Sales Representative role at Nielsen?

The Field Sales Representative position at Nielsen requires up to 50% travel. This includes driving to selected homes for recruitment purposes and may often necessitate overnight stays in different areas. Flexibility and readiness for travel are critical aspects of this role.

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What is the work environment like for Field Sales Representatives at Nielsen?

The work environment for Field Sales Representatives at Nielsen is dynamic and varies widely. You'll be engaging with different communities which means adapting to diverse neighborhoods and conditions in homes. Being open to unique situations, including varying levels of home environments, is an important part of the role.

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What benefits does Nielsen offer to Field Sales Representatives?

Nielsen provides an extensive benefits package for Field Sales Representatives that includes health and wellness plans, a 401(k) retirement plan with matching, generous paid time off, and a company-provided vehicle for travel, among other perks. This is in addition to an inclusive approach to employee rewards, which ensures recognition of hard work.

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Common Interview Questions for Field Sales Representative
Can you describe your experience with customer engagement as a Field Sales Representative?

When answering this question, highlight specific instances where you've successfully engaged customers, focusing on your strategies for building rapport and addressing their concerns. Share metrics or outcomes that reflect your impact.

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How do you handle rejection or difficult interactions with potential recruits?

Talk about your resilience in the face of rejection and how you maintain professionalism. Provide examples of how you've turned a negative experience into a learning opportunity or adjusted your approach to improve future interactions.

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What strategies do you use to meet performance goals?

Discuss your approach to setting specific, measurable goals and how you track your progress. Examples of plans you've implemented in past roles that led you to exceed targets will demonstrate your proactive nature.

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How comfortable are you with traveling for work, specifically for the Field Sales Representative role?

Express your enthusiasm for travel while sharing past experiences where travel was required. Emphasize your adaptability to different environments and your organizational skills for staying productive on the road.

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What methods do you use for effective data collection during interviews?

Discuss the importance of accuracy and thoroughness in data collection. You can mention specific tools or techniques you prefer to capture information efficiently while ensuring the comfort of the respondent.

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How do you adapt when faced with unexpected situations during home visits?

Share a specific example of an unexpected situation and how you resolved it, highlighting your problem-solving skills and ability to think on your feet. Show that you can maintain professionalism regardless of circumstances.

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Can you describe a time when you exceeded expectations in a sales role?

Provide a compelling narrative about a time you surpassed sales quotas. Focus on the strategies you employed, the challenges you faced, and the results achieved as a direct outcome of your efforts.

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Why do you want to work for Nielsen as a Field Sales Representative?

Reflect on Nielsen’s mission and values. Connect your personal career goals with the opportunity to contribute to a company that affects media consumption patterns, highlighting your passion for research and engagement.

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How do you prioritize tasks when you have multiple appointments scheduled?

Explain your approach to time management, perhaps mentioning tools or methods you use to keep organized. Sharing examples where your prioritization led to positive outcomes will strengthen your response.

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What challenges do you expect to face in this role and how will you overcome them?

Identify potential challenges within the role, such as managing diverse interactions or meeting recruitment targets. Discuss your strategies for overcoming these challenges, emphasizing your adaptability and commitment to success.

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Powering a Better Media Future for All People

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DATE POSTED
January 4, 2025

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