Field Sales Representative - job 1 of 5

As a Field Sales Representative at Nielsen, your key responsibilities include recruiting households to participate in Nielsen ratings through in-person interviews, collecting demographic data, and collaborating with other departments to ensure compliance with procedures. You'll also be expected to meet performance goals and maintain high customer satisfaction.

To apply for the Field Sales Representative position at Nielsen, you need a high school diploma or equivalent work experience. You must have a valid driver's license, strong communication skills, proficiency in computer applications, and flexibility to work non-traditional hours, including weekends and evenings. Additionally, be prepared for up to 50% overnight travel.

The Field Sales Representative role at Nielsen requires significant travel, up to 50% of the time. This includes driving to selected homes across various locations, which offers a dynamic work environment and the chance to engage with different communities.

As a Field Sales Representative at Nielsen, you can expect a comprehensive benefits package that includes health and wellness plans, a 401(k) plan with matching contributions, generous paid time off, and potentially a discretionary bonus. We believe in rewarding our employees holistically for their contributions.

Adaptability is crucial in the Field Sales Representative role at Nielsen. You'll encounter diverse neighborhoods and households in varying conditions, so being open to different environments and able to engage positively with all kinds of people is essential for success.

When faced with a challenging household, it's important to remain calm and professional. Start by actively listening to their concerns and addressing them directly. Show empathy and patience, and emphasize the benefits of participating in Nielsen ratings. Tailor your approach based on their responses and be prepared to reassure them about any misconceptions.

To meet recruitment targets, I'd focus on building rapport quickly, utilizing effective communication techniques, and practicing active listening. I'd also develop a clear understanding of the demographics in the area to tailor my approach accordingly. Tracking my progress and adjusting strategies based on feedback would be vital for continuous improvement.

I have experience traveling for work, which has taught me to be organized and flexible. I create detailed travel plans that include accommodations and routes to maximize efficiency. I stay adaptable by scheduling downtime for self-care, ensuring that I'm always ready to engage with the communities I visit positively.

I'm well-versed in various technologies that would assist me in this role, including mobile applications for data entry, GPS navigation for efficient travel, and communication platforms for coordination with team members. My experience with survey software and demographic analysis tools would also enhance my effectiveness in this job.

To ensure compliance, I always familiarize myself with Nielsen's protocols before beginning any recruitment activities. During interviews, I double-check that I'm collecting all required information accurately and maintain transparency with participants about their data usage. Adhering to guidelines not only builds trust but also enhances the credibility of the recruitment process.

Maintaining professionalism in diverse environments is about respect and adaptability. I'd approach each situation with an open mind and a positive attitude, focusing on the task at hand. I would also seek to engage with the individuals I meet respectfully, regardless of their circumstances, while adhering to Nielsen's health and safety standards.

My motivation as a Field Sales Representative comes from a passion for connecting with people and making a difference in how we understand audience behaviors. The more households I engage with, the greater impact I can have in shaping media insights, which is incredibly fulfilling for me.

I manage time effectively by prioritizing tasks based on urgency and importance. I use tools like calendars and reminders to keep track of appointments and deadlines. Planning my routes efficiently also saves time, allowing me to focus on quality interactions during recruitment while meeting all targets.

During community outreach, I'd focus on building relationships and trust by participating in local events and engaging with residents in a friendly manner. Sharing the benefits of Nielsen ratings and how their participation can impact media understanding would be key to fostering community interest and involvement.

Customer satisfaction is pivotal in the Field Sales Representative role because positive interactions can lead to a higher willingness to participate and recommend Nielsen's ratings to others. Satisfied households contribute not just to recruitment goals but also enhance Nielsen's reputation in the community, aligning with our mission of delivering extraordinary results.