Night Security Courtesy Officer - The Social Chico

Trinity Property Consultants is looking for passionate individuals who will add to our people focused culture and help us to continue to provide world class support to our team members, residents, investors, and vendors. Today we are one of the nation’s fastest growing privately held multifamily organizations looking to expand in both size and new markets across the country. We are proud to be among NHMC’s Top 50 Apartment Owners and Managers with a portfolio consisting of over 130 properties across the US, and properties ranging from Student Housing to Suburban Living, Luxury Living and Senior Living Communities. An innovative leader in our industry, we know hiring and retaining the industry’s most talented professionals is the key to our success. We look forward to welcoming you to our team and investing in your career growth and development.

This position pays $17 - $18 an hour, based on experience. This is a night position; hours are expected to be 8:30 pm to 5:30 am.

Job Description:

Patrols interiors and exteriors of the property throughout shift and ensures overall security of the premises by:

• Ensuring main building doors, windows and amenity spaces are properly locked and/or secured after-hours
• Ensuring nonresident trespassers are asked to leave property at night and notifying/working with police to remove non-compliant trespassers from property as necessary
• Addressing noise issues or other lease violations caused by residents and/or guests of residents
• Assisting with after-hours resident lockouts
• Drafting detailed nightly recaps and incident reports sent to Manager or appropriate team members for resident or emergency occurrences during shift
• Notifying After-Hours Emergency Maintenance and working with on-site team to ensure after-hours maintenance emergencies are addressed by the proper team members
• Providing superior customer service
• Adhere to the Trinity operating procedures and policies
• Demonstrate ability to resolve customer/resident complaints and direct pertinent issues and matters to the proper department, team member or Manager
• Additional tasks or duties assigned by community leadership

Special Requirements:

Physical Demands:

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to walk for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

Attendance/Travel:

• This position is a full-time position and will require the availability to work nights or weekends and occasional holidays. The position may also require occasional attendance at company functions and events.

Essential Functions:

Skills include an excellent ability to address the needs of residents and the property. Other essential skills include but are not limited to:

• Ability to handle a high-volume workload efficiently and calmly
• Exhibit effective delegation and communication skills
• Administrative and organizational skills
• Customer service orientation with a “can-do” attitude and a solutions-focused goal in conflict resolution
• Time management skills and ability to prioritize wisely

Qualifications:

Computer Skills:

• Basic computer and Internet knowledge
• Basic knowledge of MS Word, Excel, and Outlook

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.

Education:

• High school education or equivalent is required
• Accurately use all on-site resident management software functions

Professional Experience:

• Previous night patrol or security guard experience preferred

• Medical, Vision, & 125 Plan
• We cover 100% of the monthly premium costs for medical and vision and offer a 125-plan option for dental and dependent medical premiums
• Retirement Plans
• Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
• Group Life, Long-Term, and Short-Term Disability Insurance
• We provide up to $25,000 of coverage if the unimaginable occurs
• Paid Holidays & Vacation
  • 2 weeks of accrued paid vacation annually in the first 2 years of service
  • 3 weeks of accrued paid vacation annually after 2 years of service
  • 4 weeks of accrued paid vacation annually after 6+ years of service
• Enjoy 12 paid holidays and accrue anywhere from 2 – 4 weeks of paid vacation as you accumulate years of service. (Available after 90 days of employment, full-time employees)
• Sick Time
• Not feeling well? We provide you with 48 hours of sick pay each year

• Referral Bonuses
  • Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
• Volunteer Time-Off
  • If you need a day off to volunteer in your community, we’ll provide you with the support you need
• Discounts & Scholarships
  • Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!

• Additional Perks Include…
• Employee Assistant Program (EAP)
• Health Advocate and Travel Assistance Program
• Generous Emergency On-Call Policy for Facilities Team Members
• Bereavement Pay if dealing with an unfortunate death in the family
• Competitive Bonus & Commission Structures
• Extensive Professional Development Training and Reimbursement Program
• Opportunities for Advancement

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties may have slight modifications based on the regional location.

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team