Retail Service Representative

Job Summary:As a NIKE representative, your role will be to provide excellent customer service in a high-paced environment. Your unique experiences and outlook will be instrumental in helping customers make buying decisions. Our team at NIKE values collaboration, and we believe that your ideas will help us all to succeed. Your impact on the customer experience is significant, as you are responsible for helping customers find their dream product. We pride ourselves on creating iconic moments for our customers and are excited to have you join the team and bring your just do it attitude to help us continue to be game changers in the industry.Qualifications:• In order to comply with U.S. laws, individuals must reach the age of 18• Being available for work during the weekends, holidays and nighttime hours is imperative for employees who must meet the needs of the store as needed• When used authentically, customer service practices can provide a means for our employees to build meaningful relationships with customers, leading to increased loyalty and satisfaction• Learning and training on the latest products and technologies can help professionals stay at the forefront of innovation and advancements in their field• In order to fulfill the physical demands of this job, one must possess the capacity to bend, squat, reach, climb up a ladder and maintain a standing position for an extended duration, regardless of whether reasonable adjustments are possible or not.Duties and Roles:• Deploying expert knowledge of NIKE products and services to provide unparalleled customer service and support• By continually displaying a positive attitude and infectious passion, you have the power to create a thriving work environment• By consistently delivering exceptional service and attention to customers, you can create a reputation for excellence that attracts new business and expands your reach. Word-of-mouth recommendations from satisfied customers can be the most effective marketing tool for continued growth• Upholding regulations and presenting oneself as a professional, manifesting honesty, accountability, and sympathy• Performing tasks such as managing financial transactions, shipping and receiving items, stocking items, and designing storefront displays are important components of working as a cashier, stocker, or shipping and receiving clerk• By attending store events, you are creating a positive work environment for yourself and your colleaguesAbout Us:Join the NIKE, Inc. team for an unparalleled opportunity for professional growth. With a comprehensive rewards package, a relaxing office environment, a culture that celebrates diversity and inclusivity, and ample opportunities for skill-building, employees at NIKE are set up for success. Plus, with a company-wide mission of inspiring and innovating for the world's athletes, there's no shortage of motivation to succeed.EEO Statement:NIKE, Inc. recognizes the importance of diversity in its workforce. Therefore, individuals who present as qualified candidates will not be discriminated against based on factors such as race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.