Senior Manager of Transport

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Transport Unit is primarily responsible for providing trucks based on the requirements of various NV business segments. This department is in collaboration with Procurement team in performing tasks such as 3PL Sourcing, Contracting, Tender Exercises and Vendor Management. Aside from dealing with 3PL's, Transport is responsible with the repair and maintenance of company owned units in coordination with users from business segments.

The Senior Manager of Transport (Land) Operations shall handle all verticals of the Transport Operations team, including nationwide 3PL trucking.  In addition, the Senior Manager of Transport Operations will manage the Central Traffic Team in charge of routing and diverting Middle Mile hauls to optimize lead times considering traffic and all Land transportation movements for Ninja Van.. 

The Senior Manager of Transport Operations shall handle a team of Managers Supervisors, and shall be in-charge of all truck bookings (in-house and 3PL) nationwide. 3PL management will entail vendor management to ensure Ninja Van Philippines has the needed number of trucks to fulfil all needed hauls as defined by the First Mile, Middle Mile, and Last Mile organisations. Vendor management will also entail ensuring trucks used by Ninja Van are of needed specifications and quality standards. Lastly, vendor management deals with making sure transport costs are kept within budget.

The Senior Manager  of Transport Operations (Land) shall report directly to the Head of Transport.

• Rate Inquiries Resolution 
• Tender Completion
• Land Haul CPPs
• Control Tower Management
• Lanecost 
• Truck data tracking
• Set-up of operational systems to track truck 
• Provide accurate reports and data to be used for audits 
• Vendor Performance Management
• OTA/OTD adherence
• Truck Allocation Fulfillment (Requested vs. provided)Implementation of penaltiesCreation and maintenance of a centralised rate databaseRegular Meetings with VendorsVendor diversificationIntroduction of new vendors into our 3PL trucking pool, with the goal of creating a more competitive ecosystem, thereby lowering rates via Tender Process and Procurement initiatives.
• On top of this, Senior Manager of Transport (Land) Operations will also be assessed based on their managerial skills, given that this is a managerial role. He/she shall also be assessed in terms of the growth of his/her direct reports. The Senior Manager of Transport (Land) Operations shall be based in Makati Head Office but may schedule nationwide trips as frequently as needed.

• Central Traffic Management & Control Tower Function
• The Senior Manager of Transport (Land) Operations shall ensure that hauls are travelling as continuously as possible given potential challenges in crossing ports, boarding flights, travel restrictions, and road or port closure resulting from typhoons, earthquakes, landslides, or any other similar incidents
• This will entail building and managing the tools and processes that the Central Traffic Team will use to diligently monitor and reroute vehicles including but not limited to GPS management, and a central routing team that monitors truck situations on a real time basis.
• Shall design and use different apps and tools that ensure the transport team can monitor the overall transport network on real time basis
• Establish and enrich the Ninja Van Freight Network
• The Senior Manager of Transport (Land) Operations will build multiple options for routes that the hauls can take within PH.
• These routes will serve as options that the team can divert to depending on the ground situation. For instance, if a commercial port is backlogged due to extensive bad weather, the team should be able to divert hauls to other ports to get the haul to its destination faster than waiting until the port opens.
• The Transport Operations group together with Procurement  will build an extensive network of contacts across various trucker groups and public and private port operators, striking needed agreements or securing commercial terms that will enable these as options for diverting hauls or optimizing haul lead times.
• Vendor Management Performance
• The Senior Manager of Transport (Land) Operations shall create operational systems to keep track of vendor metrics and use these performance metrics for determining each vendor’s allocation (rewarding over-performing vendors, and disincentivizing under-performance).
• These vendor metrics include:Rates - Cost per KG / TripOn Time Arrival and On-Time DepartureMMDA ComplianceTiming adherence Truck Fulfilment Rate  
• The Senior Manager of Transport (Land) Operations shall create detailed and insightful reports to keep track of the performance of NVPH’s truck and air vendors.
• Truck Operations
• The Senior Manager of Transport (Land) Operations shall create operational processes to consolidate truck requests from all departments, and meet the requested amounts
• He/she shall also implement operational processes to validate and audit truck utilization, and publish the results to the department heads & finance or the audit team.
• The Senior Manager of Transport (Land) Operations shall also create a nationwide standardized rate matrix; all truck rentals nationwide shall adhere to these standardized rates.
• He/she shall handle all truck and air-related contracts and ensure the validity and upkeep of contracts between NVPH and all freight vendors.
• Process Design 
• Come up with new processes or improve existing processes to address key problems within ops
• General Management
• Manage his/her team effectively 
• Train his/her direct reports to be effective and independent
• Training of his/her direct reports in relation to NVPH’s SOP’s and 5S practices.

• Bachelor’s Degree; Graduate of Any 4-Year Course
• 10+ years experience in the freight and transportation industry
• Has good knowledge and awareness of port options across the country including extensive contacts within trucker groups and public and private port operators.
• Can build processes in line with truck specifications (GPS and the like) that would enable thorough and real-time monitoring

• We have a hybrid work setup and flexible work arrangements to support work/life balance.
• We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs. 
• We provide Paid Time Offs and Wellness Leaves to support your overall well-being.
• We empower you to learn and grow with us through our curated learning and development programs. 
• We encourage you to join our in house social clubs so you can meet other people with the same interests.

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