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Billing Specialist

The Billing Specialist (Biller) is responsible for the performance of a broad range of billing activities related to processing of claims for physician and practice-related ancillary services. The Billing Specialist will maintain expertise in claims submission, accounts receivable management, interpretation of related practice documentation, and other relevant tasks in order to support a best-in-class patient care platform. The Billing Specialist will also demonstrate proficiency in multiple applicable software systems in addition to growth in areas supporting physician services including physician-administered drugs, imaging, and other ancillaries.

Responsible To:

Director, Revenue Cycle Management

Education/Experience:

High School Diploma or equivalent (GED) required

Prior physician office and infusion drug experience highly preferred

Excellent interpersonal, communication and organizational skills required

Ability to prioritize, problem solve, and multitask is required

MAJOR RESPONSIBILITIES

Proactively submits and processes assigned third party payor billings (primary, secondary claims) to maximize accurate and timely billing

Achieves daily accomplishments that produce progress towards monthly, quarterly and annual cash collection and accounts receivable goals

Actively engages in assigned quality assurance tasks to safeguard accurate and timely claims creation including compliance with organizational policies and payor guidelines

Identifies unresolved or incomplete work product within assigned scope of responsibilities for follow up and escalation in a timely fashion

Identifies areas of opportunity or potential patterns of noncompliance during normal course of responsibilities and escalates appropriately for review

Anticipates most efficient resources and activities needed to secure payment of open claims and invoices including use of online payor policy research, electronic submission tools, or appropriate escalation or triage

 Performs other duties as required.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Billing Specialist, Nira Medical

Join our dynamic team as a Billing Specialist! In this vital role, you will play an essential part in the operations of our healthcare practice by ensuring that the billing process runs smoothly and efficiently. Your main responsibility will be the timely and accurate processing of claims related to physician and ancillary services. With a focus on maximizing revenue and supporting excellent patient care, you’ll proficiently navigate various software systems to manage accounts receivable and ensure compliance with payor policies. As you collaborate with our Revenue Cycle Management team, your attention to detail and superb communication skills will shine as you engage with third-party payors and address any billing discrepancies. Your previous experience in a physician's office or with infusion drugs will give you the edge you need to succeed in this role. You'll have the opportunity to identify trends, improve processes, and contribute to the financial health of our practice while using your multitasking ability to handle several tasks at once. We’re looking for someone who thrives in a fast-paced environment, loves problem-solving, and is eager to learn and grow in the billing specialty. If you are ready to take on a rewarding challenge where your skills will make a real difference in both the practice and patient experience, we would love to hear from you!

Frequently Asked Questions (FAQs) for Billing Specialist Role at Nira Medical
What are the main responsibilities of a Billing Specialist at our company?

As a Billing Specialist, your key responsibilities include submitting and processing third-party payor billings, maintaining accounts receivable, ensuring compliance with organizational policies, and proactively addressing any billing discrepancies. You will work towards maximizing efficient payment of claims while supporting our recurring cash collection goals.

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What qualifications do I need to be a Billing Specialist in this company?

A high school diploma or equivalent is required for the Billing Specialist position, along with prior experience in a physician's office, especially relating to infusion drugs. Strong communication, organizational, and multitasking skills will significantly enhance your success in this role.

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How does a Billing Specialist contribute to patient care?

The Billing Specialist contributes to patient care by ensuring that claims are processed accurately and timely, thereby allowing patients to understand their financial responsibilities without delays or confusion. Streamlining the billing process helps ensure our practice can continue to deliver high-quality services.

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What software knowledge is essential for a Billing Specialist at our company?

A Billing Specialist should be proficient in various billing and claims submission software systems. Familiarity with online payor policies and electronic submission tools will also be crucial in efficiently managing billing tasks and resolving claims issues.

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How important is experience in prior health billing for the Billing Specialist role?

Experience in health billing is highly preferred for the Billing Specialist position, especially in areas related to physician services. It allows you to navigate the complexities of insurance claims more effectively, enhancing the overall revenue process.

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Common Interview Questions for Billing Specialist
What processes do you follow to ensure timely and accurate claims submissions as a Billing Specialist?

I systematically verify claim information for accuracy, prioritize submissions based on payer requirements, and keep up with any necessary follow-ups to avoid delays, utilizing checklists and organizational tools to manage my workload effectively.

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Can you describe a time you managed a challenging billing discrepancy?

I once noticed a pattern of denied claims from a specific payor. I conducted a thorough review of the claims, collaborated with the healthcare team to gather additional information, and provided detailed documentation that led to successful appeals and improved our processes.

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How do you stay informed about changes in billing regulations and payer policies?

I regularly participate in webinars and workshops, subscribe to industry newsletters, and utilize professional networks to stay current with billing regulations, enabling me to ensure compliance and efficient claim processing.

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What techniques do you use for accounts receivable management?

I prioritize open claims based on due dates, monitor outstanding balances regularly, and employ a follow-up schedule to ensure timely responses from payors, using analytical tools to identify trends in our accounts receivable.

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How do you handle stress and tight deadlines in your work as a Billing Specialist?

I embrace tight deadlines by prioritizing tasks, breaking projects into manageable segments, and remaining organized. When stress arises, I take a moment to regroup and refocus on the most immediate actionable items.

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What role does teamwork play in billing processes, and how do you collaborate with other departments?

Teamwork is crucial in billing. I liaise with clinical teams to understand service documentation thoroughly, work with IT for software issues, and engage in regular communication with management to enhance processes and achieve collective revenue goals.

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Describe your experience with electronic billing systems.

I have extensive experience with several electronic billing systems, such as XYZ and ABC. I utilize these tools for efficient data entry, tracking submissions, and analyzing payment trends, all of which contribute to my effectiveness as a Billing Specialist.

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What measures do you take to ensure compliance with billing policies?

I continuously review our internal policies, attend compliance training, and cross-check submissions against payor guidelines to ensure that all claims adhere to regulatory standards, minimizing the risk of errors.

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How can you evaluate the efficacy of your billing strategies?

I regularly analyze key performance indicators such as the rate of successful claims submissions, turnaround times for payments, and the number of denials to evaluate and adjust our billing strategies as needed.

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What do you consider the most challenging aspect of being a Billing Specialist?

Managing multiple priorities and navigating the complexities of insurance regulations can be challenging. However, I find that having effective organizational skills and an eye for detail greatly mitigates these challenges.

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Full-time, remote
DATE POSTED
December 17, 2024

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