Billing Specialist

As a Billing Specialist at Nursa, your primary responsibilities will include overseeing invoicing, addressing billing discrepancies, communicating with customers regarding their invoices, collaborating with various teams within the company, and preparing weekly billing reports. You will play a crucial role in ensuring that all billing processes are executed accurately and timely.

To be considered for the Billing Specialist position at Nursa, you should possess strong attention to detail, excellent written and verbal communication skills, and the ability to work collaboratively within a team. Familiarity with programs such as NetSuite and Salesforce Service Cloud is a plus, and being self-motivated and organized will help you thrive in this role.

The monthly salary for the Billing Specialist position at Nursa ranges from $1,800 to $2,200 USD, depending on your experience. This competitive salary reflects our commitment to attracting skilled professionals who can help us address the healthcare staffing challenges we face.

Yes, the Billing Specialist role at Nursa is an international contractor role. You will have the flexibility to work remotely, provided you are located outside of the U.S. and can work during Mountain Time hours (8 am-5 pm MT).

At Nursa, you can anticipate a work culture founded on trust, flexibility, and curiosity. We encourage team members to take initiative and feel empowered to make decisions. Additionally, we provide a learning-focused environment that includes ongoing support and regular feedback to help you grow in your role.

When answering this question, you should reflect on your previous roles where invoicing was a key responsibility. Highlight specific tools you've used, how you've ensured accuracy, and any strategies for handling discrepancies effectively.

Discuss your approach to customer service, emphasizing your communication skills. Provide examples of how you have effectively resolved customer inquiries, maintained a professional tone, and ensured customer satisfaction.

Illustrate your organizational skills by sharing your methods for prioritizing tasks, such as using to-do lists, tracking critical deadlines, or employing project management tools to maintain an efficient workflow.

Prepare a specific example demonstrating your problem-solving skills. Explain the situation, the steps you took to investigate the issue, and how you communicated the resolution to the involved parties.

List any billing software you've worked with, focusing on your proficiency and how you've utilized it to streamline billing processes. Be sure to mention any specific achievements linked to this software usage.

Discuss your methods for checking your work, such as double-checking figures, using software validation tools, or collaborating with other departments to confirm details before finalizing invoices.

Highlight traits such as attention to detail, strong communication skills, customer service orientation, and the ability to work under pressure. Explain why these are crucial for ensuring billing accuracy and customer satisfaction.

Share your experience with teamwork, emphasizing your collaborative mindset. Provide an example of how you effectively communicated and partnered with other departments to achieve billing accuracy and resolve issues.

Be honest about a situation where you received feedback and how you used it to improve. Detail the steps you took to implement the suggestions and how it benefited your work or the team's performance.

Identify your passion for the role, whether it's problem-solving, customer interaction, or contributing to the healthcare system. Discuss how this motivation drives you to perform well and provides value to your team.