Senior Product Manager (Network and Claims)

We are seeking a Senior Product Manager to join our team. You will lead the development and execution of innovative healthcare solutions that align with our mission to simplify how healthcare is understood, paid for, and delivered. You will play a key role in shaping the future of healthcare by developing and optimizing products that directly impact employers, patients, and healthcare providers. You will collaborate across teams, driving strategic initiatives that reduce inefficiencies, enhance user experiences, and support our data-driven approach to healthcare transformation.

You will own the product lifecycle from ideation through execution, ensuring alignment with business goals and customer needs. You’ll leverage your deep product management experience to create features that solve complex problems, improve healthcare outcomes, and deliver measurable value to our customers.

• Product Strategy & Vision: Define and own the product strategy, vision, and roadmap for healthcare solutions, aligning with Nomi Health’s mission and business objectives.
• Data-Driven Decision Making: Utilize healthcare and user data to identify opportunities for product enhancements, inform product decisions, and ensure products are delivering measurable value to customers.
• Collaboration: Work closely with cross-functional teams including engineering, data, infrastructure, design, data analytics, and marketing to deliver cohesive, innovative solutions that address customer pain points and drive outcomes.
• Problem Solving: Lead the development of product features that simplify complex healthcare processes, such as claims processing, direct payments, and real-time data analytics.
• Stakeholder Engagement: Engage with internal and external stakeholders, including employers, payers, providers, and public sector partners, to gather insights and ensure that products meet their needs and expectations.
• Execution & Delivery: Own the end-to-end product lifecycle, from concept and development through launch, ensuring timely delivery, high quality, and alignment with market demands.
• Performance Tracking: Establish and monitor key performance metrics (KPIs) to evaluate the success of products and identify areas for continuous improvement.
• Empathetic User-Centered Design: Partner with UX teams to create empathetic user-friendly experiences that prioritize the needs of healthcare consumers, employers, and providers.
• Market Research & Innovation: Stay informed on industry trends, regulatory changes, and competitor offerings to ensure that Nomi Health remains at the forefront of healthcare innovation.
• Visionary Product Leader: You have a proven track record of driving product strategy, managing the product lifecycle, and delivering innovative solutions that meet market demands and customer needs.
• Healthcare Expertise: You have experience in healthcare technology or a strong interest in transforming the healthcare system, with knowledge of claims processing, healthcare payments, or benefits management being a strong plus.
• Data-Driven & Analytical: You use data to inform product decisions, identify opportunities, and measure the impact of product features.
• Collaboration & Communication: You excel at working cross-functionally with teams across engineering, design, marketing, and external partners to drive product development and ensure success.
• Problem Solver: You’re adept at identifying challenges, prioritizing them, and developing innovative solutions that address customer pain points.
• Agile Practitioner: You’re comfortable working in agile environments and using tools like Jira and Confluence to manage workflows and product backlogs.

• Bachelor's degree in a relevant field or equivalent experience; Master’s or advanced degrees or certifications (PMP, Pragmatic Marketing, etc.) are a plus.
• 5+ years of product management experience, preferably within healthcare or a related field.
• Demonstrated success in leading cross-functional teams to deliver high-impact products.
• Experience using product management tools like Jira, Confluence, and data analytics platforms.
• Strong understanding of agile methodologies and how to implement them effectively in product development.
• Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.

• Experience with claims processing, healthcare payments, or healthcare benefits management.
• Familiarity with healthcare regulations and compliance (e.g., HIPAA).
• Passion for improving healthcare accessibility and affordability.