Housekeeping Assistant Specialist II - Feinberg Conference Center, Full-time, Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

• Hours: 40 hours per week
• Shift: 1:00 PM - 9:30 PM (Works Monday - Friday) (Saturday Shifts Would Only be Occasional)
• Location: Prentice; FL 03 (Works All Areas of the Hospital)
• Union Hourly Compensation: $19.35 per hour (nonnegotiable) (+ $0.97 Shift Pay Differential). The role is graded as a non-exempt position, meaning you are eligible for overtime.

The Housekeeping Assistant Specialist II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Maintain NMH Conference Center to the highest specific standards set by management to ensure that all users of the facility enjoy a first-class, service-oriented successful experience in a positive, professional, caring environment.
• Reports exclusively to the Conference Center areas, with periodic dispatch to other areas only with Conference Center management consent. Areas assigned are subject to change depending on location of events and space assigned to the management of the Conference Center.
• Many events are held throughout the hospital campus and may require set up by the Conference Center team.
• All assigned Conference Rooms must be monitored and cleaned on all hospital floors, including but not limited to 10-560, 7-302, 8-300. 8-234, 2-715, 2-716.
• Set-up and break-down of rooms according to standards set by Conference Center.
• Level tables, wipe down tables and counters in each room and empty trash when 2/3 full.
• Spray tables with appropriate cleaner and use cloth to clean entire table from one end to the other.
• Dust chairs when needed.
• Clean dry erase boards with appropriate cleaner.
• Use carpet sweeper or vacuum removing debris from floors.
• Remove any spots or stains to carpet immediately to prevent deeper staining.
• Return to staging kitchen any catering items that have not yet been picked up by catering.
• Do not leave left over catering items from previous groups in a room.
• Tables and Chairs--handle with extreme care to prevent damage and scratching and chipping. These are very expensive and must be taken care when moving. Do not throw onto carts or bang on floor. Tables must be turned on their side horizontally when being set up or broken down. Any missing parts or pieces that may damage a table must be repaired immediately if possible.
• Chairs must be handled as fragile to avoid chipping of wood, breaking or damage to finish or fabric.
• Chairs are not to be stacked on top of each other in Conference Center areas.
• If there are too many chairs, return them to the storage areas.
• Use appropriate personnel when moving heavy tables to avoid injury to self and NMH furniture and equipment.
• This job requires heavy lifting of tables, boxes and other conference center materials. You must be physically able to lift a minimum of 50 pounds.
• Room Dividers must be opened and closed according to the training received from the Facilities Dept.
• Dividers must be locked down at all points to prevent sound leakage from one room to another.
• Care must be taken not place chairs too close to any divider or wall to avoid staining from the wood finish of the chair. This ruins paint jobs and fabric on dividers. There is a video available in Facilities to refresh or retrain when needed.
• Carts are not to be parked in the Conference areas or outside of 2-715 and 2-716 unless loading and unloading is being done.
• Make any last minute changes to room set-ups as deemed necessary prior to or during an event with a positive attitude recognizing that our world is constantly changing from moment to moment. No set-up is set in stone. Your job is to accommodate our clients and users.
• Operational Maintenance of Foyer, Atrium, Corridors, Pritzker Auditorium and other Conf. Areas--including Rest Rooms & Coat Check will include the following daily duties:
  • Floors: Thoroughly vacuum all areas prior to opening of center; Run small vacuum during day when necessary and does not interfere with conferences; Use carpet sweeper every 15-20 minutes or more often for large groups to clean floor of crumbs; Spot clean any area that is stained with carpet cleaner immediately; Sweep and mop staging kitchen once daily. Clean sink and stainless steel.
  • Counters, Coffee/End Tables: Thoroughly wipe down counter tops every 2 hours or immediately after a meal service has ended using long even strokes to avoid smudging; Wipe down coffee/end tables every 2 hours or more often if needed removing smudges with appropriate cleaner/polish;
  • Trash Cans: Empty each night and thoroughly wash and disinfect trash cans at least once weekly; Empty all cans whether full or not at end of night and when 2/3 full otherwise; Clean inside rim and tops to a brilliant shine every 1/2 hour or more often as needed; Be available when luncheons are going on to empty trash and sweep floor; Lunch time meetings are critical times for availability for your support; Turn cans so that all labels are to the back of the wall and not visible;
  • Rest Rooms: Clean sinks, mirrors, toilets, faucets, floors and replaces supplies as required;
  • Water Coolers: Clean and polish to remove stains.
• Special Projects will be assigned daily, weekly and monthly for deep cleaning, hi and lo dusting, shampooing carpet, shampooing chairs, or other floor surfaces.
• Floors will be cleaned polished and scrubbed using electric scrubbing machine, wet vacuum and/or buffer.
• Blinds, window sills, walls are included in areas for cleaning.
• Move furniture as directed setting up and breaking down without complaining.
• Maintain a positive attitude.
• Carry boxes from loading dock to conference areas for meetings and transfer boxes back as needed and directed.
• Post daily signs for rooms and lobby signs announcing the upcoming events and meetings signs.
• Replace plexiglass periodically.
• Perform other duties pertinent to the Conference Center's mission as requested by management.
• Appropriate dress will be the approved Conference Center uniform.
• Always conduct yourself in a positive, professional manner lending assistance whenever asked by any Conference Center user.
• Maintain storage areas in a clean orderly fashion with area arranged in compliance with all fire and safety codes.

AA/EOE

Required:

• One to two years of experience.

Preferred:

• A high school diploma or the GED equivalent.

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Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.