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Nurse Navigator- Surgical Oncology Full Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Nurse Navigator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Nurse Navigator is a clinically competent, registered, professional nurse who coordinates multidisciplinary care to the patient using the nursing process.

Responsibilities:

  • Effectively collaborates with the patient, significant others, and other members of the healthcare team, while maintaining ANA standards of professional nursing practice.
  • Assess and reassesses the patient and family for on-going care needs with knowledge of high risk criteria and initiates referrals to the appropriate resources in a timely matter.
  • For all new patients, collects and analyzes data, identifies and coordinates appropriate multidisciplinary care and appointments. Triages this information and schedules patients appropriately.
  • Collaborates with patient, family, physicians and ancillary staff and coordinates new patients for the multidisciplinary clinics.
  • Assists in creating a plan of care that indicates this collaboration and communication.
  • Research - Utilizes the best available evidence, including research findings to guide practice decisions.
  • Aware of available, current research trials and collaborates with research staff for new patients who may be eligible for a research trial.
  • Serves as a resource to non-clinical staff regarding prospective patients calling for information.
  • Is able to state rationale for clinical decisions based on critical thinking.
  • Performs all aspects of patient care in a manner which optimizes patient safety and reduces the likelihood of medical/health care errors.
  • Identifies learning needs, abilities, preferences and readiness; assesses support systems, coping mechanisms and barriers to learning, making referrals as appropriate.
  • Educates patient, family and caregivers regarding diagnosis, process, therapies, and testing.
  • Assists with transitions in care and providers.
  • Demonstrates an interest in personal development and growth beyond routine expected educational sessions.

Qualifications

Required:

  • Current experience within the past five years.
  • Completion of an accredited Registered Nurse program with a BSN and RN License in the state of Illinois (LIC RN).
  • CERT BLS. Basic computer knowledge.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Excellent customer service skills.
  • Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
  • Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.

Preferred:

  • One year of experience in acute care in a hospital setting and/or one year of experience in outpatient setting. This experience is preferred to be within the last four years of employment.
  • Prior case management or patient navigation experience in an acute or outpatient.
  • Basic EPIC EMR knowledge.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Nurse Navigator- Surgical Oncology Full Time Days, Northwestern Memorial Healthcare

Join our team at Northwestern Medicine as a Nurse Navigator in Surgical Oncology, where your skills will help shape the future of patient care! At Northwestern Medicine, we believe in a patient-first approach that makes every interaction count. As a Nurse Navigator, you will be the key liaison, coordinating comprehensive care for surgical oncology patients. You'll work closely with patients and their families, ensuring they receive the best multidisciplinary care along their journey. Your responsibilities will include assessing ongoing care needs, triaging information, scheduling appointments, and advocating for patients in collaboration with healthcare teams. Utilizing your clinical expertise, you'll also provide education on treatment options and participate in research findings that guide care decisions. We value personal development and encourage our staff to grow in their professional journeys. With our competitive benefits package, including tuition reimbursement, loan forgiveness, and 401(k) matching, Northwestern Medicine is committed to taking care of you while you take care of others. If you're ready to make a meaningful difference in healthcare, come join us in Orland Park, IL, and play a vital role in our mission of delivering outstanding care. Your journey towards a fulfilling career in healthcare starts here!

Frequently Asked Questions (FAQs) for Nurse Navigator- Surgical Oncology Full Time Days Role at Northwestern Memorial Healthcare
What are the main responsibilities of a Nurse Navigator at Northwestern Medicine?

As a Nurse Navigator at Northwestern Medicine, your primary responsibilities include coordinating multidisciplinary care, assessing patient needs, and facilitating effective communication among patients, families, and healthcare teams. You'll also be tasked with educating patients about their care, identifying appropriate resources for ongoing support, and collaborating on individualized care plans.

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What qualifications are required to apply for the Nurse Navigator position at Northwestern Medicine?

To qualify for the Nurse Navigator position at Northwestern Medicine, you must have a Bachelor of Science in Nursing (BSN), an active RN license in Illinois, and relevant nursing experience within the past five years. Basic certification in BLS, familiarity with computer systems, and excellent communication skills are also essential.

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How does the Nurse Navigator support patient transitions at Northwestern Medicine?

The Nurse Navigator plays a crucial role in facilitating smooth transitions of care at Northwestern Medicine. This includes educating patients and families on their treatment plans, managing appointment schedules, and ensuring that patients are connected with the appropriate healthcare providers and resources throughout their journey.

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What kind of experience is preferred for a Nurse Navigator at Northwestern Medicine?

Although not mandatory, preferred experience for the Nurse Navigator role at Northwestern Medicine includes at least one year of acute care experience in a hospital or outpatient setting. Previous case management or patient navigation experience and basic knowledge of the EPIC EMR system can also strengthen your application.

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What benefits does Northwestern Medicine offer to Nurse Navigators?

At Northwestern Medicine, Nurse Navigators receive a generous benefits package that includes tuition reimbursement, loan forgiveness, 401(k) matching, and a variety of lifecycle benefits designed to support employees both professionally and personally, ensuring they thrive in their roles.

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Common Interview Questions for Nurse Navigator- Surgical Oncology Full Time Days
What inspired you to pursue a career as a Nurse Navigator?

In answering this question, highlight your passion for patient care, your desire to support patients throughout their healthcare journey, and how your nursing background has prepared you for this crucial role. Connecting your motivation to the mission of Northwestern Medicine can also make a lasting impression.

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How do you handle high-stress situations in a clinical environment?

Demonstrate your ability to stay calm under pressure by sharing specific examples. Discuss strategies you use to prioritize tasks, maintain focus, and ensure patient safety, all of which are essential in the fast-paced environment of a Nurse Navigator.

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Describe a time you advocated for a patient’s needs.

When responding, select a specific example that showcases your assertiveness and ability to liaise effectively with healthcare teams. Highlight the steps you took to ensure the patient's needs were met, which ultimately aligns with the role of a Nurse Navigator at Northwestern Medicine.

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What approaches do you take to educate patients about their conditions?

Discuss your communication strategies, such as using clear language, visual aids, and personalized education plans. Emphasize the importance of assessing patients’ understanding and adjusting your approach to meet their unique needs.

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How do you manage multiple priorities as a Nurse Navigator?

Share your organizational skills and techniques for time management. Describe how you assess and triage patient needs and leverage healthcare team support for effective care coordination.

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Can you share an experience where you collaborated with a multidisciplinary team?

Select an experience that highlights your teamwork skills. Explain how you communicated with various healthcare professionals and the positive outcomes that resulted from strong collaboration.

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What do you perceive as the biggest challenges for a Nurse Navigator?

This question allows you to demonstrate your understanding of the role. Discuss potential challenges such as navigating complex cases or managing patient expectations and outline your proactive strategies for overcoming them.

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How do you stay current with research and advancements in oncology care?

Talk about your commitment to continuous education through resources such as professional nursing journals, attending conferences, or participating in workshops. Highlight how this knowledge benefits your practice and the patients you serve.

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What role does empathy play in your interaction with patients?

Emphasize the importance of empathy in nursing. Share examples of how you’ve supported patients emotionally, demonstrating your understanding of their experiences and needs during their treatment journey.

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Why do you want to work at Northwestern Medicine specifically?

Tailor your response to reflect your values in alignment with Northwestern Medicine's mission. Highlight the organization’s commitment to patient care, employee development, and collaborative healthcare environments as key motivators.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
March 21, 2025

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