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Patient Care Tech-Alternate Care Space Part Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The  Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Performs a variety of clinical/patient care related functions, under the direction of the clinical RN or physician that provide support to patients and staff including but not limited to the following:

  • Collects, labels and transports specimens as assigned.
  • Obtains 12 lead EKG’s
  • Discontinues Saline Locks and Indwelling Urinary Catheters
  • Discontinues Telemetry Monitoring packs
  • Performs Bladder Scan
  • Performs Point of Care Testing as appropriate
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and request for assistance in a professional and timely manner.
  • Assist the health care team in maintaining a clinical care environment that supports patient, family and staff safety.
  • Assists with post mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians and NM Academy identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.

Additional Responsibilities as Safety Attendant/Telesitter Monitor

  • Maintains visual observation at all times with no distractions
  • Provides prompt notification to care team if patient requires assistance
  • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered
  • Performs care checks in accordance with care plan
  • Follows appropriate policy

Additional Responsibilities under direction of department leadership include but not limited to:

  • Answers, screens and directs incoming calls.
  • Facilitates obtaining a hard copy of the patients advance directive if patient indicated he/she has one and places in Electronic Medical Record.
  • Manages admissions through Electronic Bed Board.
  • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime. 

Qualifications

Required:

  • High school diploma or equivalent.
  • Completion of an accredited CNA program and listed on the state of Illinois CNA Registry OR Nursing student who have successful completed one clinical rotation. Must provide written verification of successful completion of said rotation.
  • BLS through American Heart Association.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

 

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Care Tech-Alternate Care Space Part Time Days , Northwestern Memorial Healthcare

At Northwestern Medicine, we're on a mission to revolutionize patient care, and we want you to be a part of it! As a Patient Care Tech in our Alternate Care Space, you'll play a crucial role in delivering top-notch support to both patients and healthcare staff. Whether you’re collecting specimens, conducting EKGs, or assisting patients with their daily needs, your contributions are invaluable as we strive for excellence in healthcare. Picture yourself at our Lake Forest facility, where every day is an opportunity to make a positive impact in someone's life. Your responsibilities will span from vital patient rounds and hygiene assistance to ensuring our medical environments are safe and welcoming. Plus, we’ll support your growth with ongoing training, compliance to high ethical standards, and participation in our innovative performance improvement activities. Not only will you enjoy the rewarding work of helping others, but you’ll also benefit from our generous employment perks such as tuition reimbursement and fantastic lifecycle benefits. Ready to join our patient-first approach to healthcare? Northwestern Medicine is looking for dedicated individuals like you to help us achieve the extraordinary every day. Let's create a healthier future together!

Frequently Asked Questions (FAQs) for Patient Care Tech-Alternate Care Space Part Time Days Role at Northwestern Memorial Healthcare
What are the key responsibilities of a Patient Care Tech at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, your key responsibilities will include collecting and transporting specimens, performing EKGs, and assisting patients with hygiene and nutritional needs. You will also participate in patient rounding, document care data, and help maintain a safe clinical environment, all under the supervision of registered nurses or physicians.

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What qualifications do I need to apply for the Patient Care Tech role at Northwestern Medicine?

To qualify for the Patient Care Tech position at Northwestern Medicine, candidates must possess a high school diploma or equivalent, complete an accredited CNA program, and be listed on the state of Illinois CNA Registry, or be a nursing student who has completed at least one clinical rotation. Additionally, a BLS certification through the American Heart Association is required.

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How does Northwestern Medicine support the growth of Patient Care Techs?

Northwestern Medicine actively supports the growth of Patient Care Techs by providing ongoing training, educational resources, and participation in performance improvement initiatives. Employees are encouraged to identify their learning needs and attend in-services to enhance their skills and knowledge continuously.

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What is the work environment like for a Patient Care Tech at Northwestern Medicine?

The work environment for a Patient Care Tech at Northwestern Medicine is dynamic and patient-centered. You will work closely within a healthcare team, directly interacting with patients and supporting their needs, while also being part of a commitment to safety and quality care in a collaborative and supportive atmosphere.

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What is the expected physical demand of the Patient Care Tech role at Northwestern Medicine?

The Patient Care Tech position at Northwestern Medicine requires physical demands such as lifting and carrying up to 50 pounds and pushing/pulling similar weights. It’s essential to be physically prepared for tasks such as assisting with patient ambulation and responding to patient needs effectively.

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Common Interview Questions for Patient Care Tech-Alternate Care Space Part Time Days
Can you describe your experience with patient care?

When answering about your experience with patient care, emphasize any previous roles where you interacted with patients, even as a volunteer. Discuss specific tasks you performed, like assisting with daily activities, which illustrate your ability to meet patient needs compassionately and efficiently.

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How do you prioritize tasks in a busy healthcare environment?

To effectively prioritize in a bustling healthcare setting, share your strategies such as using task lists or assessing patient needs based on urgency. Highlight examples where you successfully managed multiple responsibilities without compromising care quality.

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What would you do if a patient disagrees with their care plan?

In response to a patient disagreeing with their care plan, express the importance of active listening. Discuss how you would communicate with the patient and a supervising nurse to address their concerns while supporting the patient’s understanding of their care.

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How do you maintain patient confidentiality?

When addressing patient confidentiality, highlight your understanding of HIPAA regulations. Share practical examples of how you protect patient information, whether through safeguarding records or responsible communication with healthcare team members.

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Tell us about a time you worked as part of a team.

To answer questions about teamwork, recount a specific instance in a previous role where collaboration was essential to achieve patient care goals. Emphasize your communication and cooperation, illustrating how you contributed positively to team dynamics.

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How would you handle an emergency situation with a patient?

In an emergency, stress the importance of remaining calm and focused. Describe the steps you would take, such as assessing the situation, notifying a nurse or physician, and providing immediate support to the patient, emphasizing teamwork and adherence to established protocols.

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What motivated you to pursue a career as a Patient Care Tech?

Your motivation for pursuing a Patient Care Tech role can stem from a passion for helping others or a desire to be integral in a healthcare setting. Share personal experiences or inspirations that influenced this career path to convey your genuine commitment to patient care.

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How do you manage stress in a healthcare setting?

Discuss healthy coping strategies for managing stress, such as prioritizing tasks, maintaining open communication, and taking short breaks when possible. Provide examples from past experiences where effective stress management led to better patient outcomes and personal well-being.

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What do you believe is the most important quality for a Patient Care Tech?

In your response, highlight qualities such as empathy, compassion, and strong communication skills. Explain how these traits impact patient care positively and relate to creating supportive relationships with both patients and the healthcare team.

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Why do you want to work at Northwestern Medicine?

To answer why you want to work at Northwestern Medicine, emphasize the organization’s commitment to patient-centered care, employee benefits, and opportunities for growth. Sharing your alignment with their mission and values can illustrate your enthusiasm for joining their team.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
January 3, 2025

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