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Patient Care Tech-General Medicine Unit 13W Casual Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

16 hours per week 

Two 8-hour shifts, alternating weekends required

Days shifts 0700-1530

 

The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Patient Care Technician’s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities.  The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.

Responsibilities:

Essential Functions and How They Are Accomplished
List in this section a series of brief statements (5-8) describing the essential functions of the job, and how they are accomplished.  These statements should describe the fundamental job duties for which this position is accountable.

The following examples of work serve only as illustrations of the various types of work performed, but are not all inclusive.

  • Direct Patient Care Activities 
    1. Assists with admission, transfer, and discharge process.
    2. Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.
    3. Measures and records intake and output including output from drains.
    4. Applies cardiac monitor/oximetry.
    5. Obtains EKG.
    6. Adheres to the infant security protocol (accurate assessment of band placement).
    7. Performs normal newborn hearing screening.
    8. Obtains capillary blood glucose for adults and/or neonates.
    9. Performs phlebotomy.
    10. Applies Fetal Monitor equipment on pregnant patients.
    11. Discontinues heplocks and foley catheters.  Administers enemas.
    12. Collects specimens (urine, stool, blood and sputum) on adults and/or neonates.  Makes rounds of patients and anticipates their needs and observes newborns in the nursery.
    13. Responds to patient call lights in a timely manner, especially emergency lights.
    14. Distributes fresh drinking water and nourishments to patients.  Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.
    15. Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.
    16. Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.
    17. Makes occupied and unoccupied beds.
    18. Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit. 
    19. Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.
    20. Applies comfort and safety measures (side rails and call lights). 
    21. Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.
    22. Applies dressings to Stage I and Stage II skin breakdown. 
    23. Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.
    24. Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.
    25. Responds to emergency situations, secures assistance and initiates basic life support.
    26. Reports observations and documents appropriately.  Promptly notifies RN of any change in patient condition.
    27. Performs post-mortem care and transports bodies to the morgue when necessary.
    28. Assumes responsibility for the care of patient’s prosthetic devices, hearing aides, dentures, eye glasses, etc.
    29. Follows established policies, procedures and standards of care in all areas of practice.
  • Indirect Patient Care
    1. Maintains a safe and clean environment.  Duties may include:  maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.
    2. Performs duties delegated  by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.
    3. Collects and inventories patient belongings on admission, transfer and discharge.
    4. Completes charges using appropriate documentation.
    5. Orders supplies on-line or appropriate requisitions and stocks in appropriate location.
    6. Obtains necessary equipment and supplies to facilitate patient care.
    7. Assures room readiness for incoming patients.
    8. Checks designated equipment for proper functioning.
    9. Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.
    10. Stocks and removes linen from patient rooms.
    11. Sets up and breaks down delivery table.
    12. Participates in staff meetings.
    13. Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.
    14. Participates in quality improvement activities.
    15. Participates in daily/weekly/monthly QC’s.
    16. Participates in orientation of new staff.
    17. Performs related duties as assigned.
    18. Uses established communication channels to resolve work related problems.
    19. Understands and consistently demonstrates principles of “Patient’s First” philosophy.
    20. Carries out assigned tasks and activities on a shift basis, as delegated by the RN.
    21. Assumes responsibility for meeting mandatory requirements.
  • Additional Functions 
    List any job duties currently being performed that are not essential functions.

    As requested/necessary based on unit needs.

Qualifications

Required:

  • CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.
  • CPR recognition by the American Heart Association (BLS for Healthcare Providers).
  • Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.
  • Unit based recognition for Capillary Blood Glucose Monitoring.
  • High school diploma required.  One year of college or nursing education or equivalent experience preferred.
  • Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Associates or Bachelor’s degree.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Care Tech-General Medicine Unit 13W Casual Days, Northwestern Memorial Healthcare

If you're looking to make a real impact in healthcare, the Patient Care Technician position at Northwestern Medicine's General Medicine Unit 13W is the perfect opportunity for you! Here, every single patient interaction is essential, allowing you to contribute to a culture that prioritizes compassionate, patient-first care. As a Patient Care Technician, you will work closely with registered nurses to provide both direct and indirect support to patients, ensuring their comfort and well-being. You will be engaged in a variety of essential functions, from assisting patients with their daily activities to monitoring vital signs and helping with medical equipment. This casual position requires a commitment of 16 hours a week, with two 8-hour shifts that alternate on weekends, making it an ideal opportunity for those looking to gain experience in the healthcare industry. Northwestern Medicine takes pride in its employees and offers a host of benefits, including educational reimbursement and wellness support, so your growth is always a priority. You'll be part of a supportive team in a dynamic environment where your contributions matter. Ready to dive in and become a vital member of our healthcare team? Let's embark on this journey together!

Frequently Asked Questions (FAQs) for Patient Care Tech-General Medicine Unit 13W Casual Days Role at Northwestern Memorial Healthcare
What qualifications are needed for the Patient Care Technician position at Northwestern Medicine?

To qualify for the Patient Care Technician role at Northwestern Medicine, candidates must possess a CNA certification or be a nursing student who has completed basic clinical rotations. In addition, a high school diploma is required, along with CPR recognition by the American Heart Association and a preferred background in healthcare settings.

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What are the main responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, your primary responsibilities will include assisting registered nurses in direct patient care, such as taking vital signs, applying cardiac monitors, and supporting patients with their daily needs. You'll also be tasked with maintaining a clean environment and preparing patient rooms for incoming admissions.

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How many hours does a Patient Care Technician work at Northwestern Medicine?

The Patient Care Technician position at Northwestern Medicine involves working 16 hours per week, typically consisting of two 8-hour shifts that alternate on weekends. This flexible schedule is designed to fit well with other commitments while still allowing for valuable hands-on healthcare experience.

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Is prior experience necessary for the Patient Care Technician role at Northwestern Medicine?

While previous experience in a healthcare setting is preferred for the Patient Care Technician position at Northwestern Medicine, it is not an absolute requirement. Candidates who have demonstrated the ability to interact well with patients and staff in clinical environments have a competitive advantage.

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Are there opportunities for growth as a Patient Care Technician at Northwestern Medicine?

Absolutely! Northwestern Medicine values employee growth and development, offering various benefits such as tuition reimbursement and opportunities for progressing your career in the healthcare field. As a Patient Care Technician, you can gain invaluable experience and insights that can pave the way for future opportunities.

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Common Interview Questions for Patient Care Tech-General Medicine Unit 13W Casual Days
Can you describe your experience with direct patient care as a Patient Care Technician?

When answering this question, reflect on your previous roles or training that involved direct patient interactions. Highlight specific tasks you've performed, such as taking vital signs or assisting with daily activities, and how those experiences have prepared you for the position at Northwestern Medicine.

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How would you handle a situation where a patient is in distress?

In your response, showcase your problem-solving skills. Emphasize the importance of remaining calm, ensuring the patient's safety, and quickly notifying the registered nurse or other healthcare professionals on duty to provide immediate assistance.

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What do you think is the most important quality for a Patient Care Technician?

When discussing key qualities, focus on compassion and effective communication. Explain how being attentive to patient needs fosters trust and helps deliver quality care, aligning with Northwestern Medicine’s mission of a patient-first approach.

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Describe how you manage your time during busy shifts as a Patient Care Technician.

When formulating your answer, consider providing examples of prioritizing tasks effectively and maintaining a flexible attitude. Explain your strategies for staying organized and how teamwork plays a role in helping shift flow.

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What protocols do you follow for infection control as a Patient Care Technician?

Provide a detailed explanation of the infection control practices you adhere to, such as hand hygiene, wearing appropriate PPE, and following standards for cleaning and sterilization, all of which are key to providing safe patient care.

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How do you handle conflict with colleagues or patients?

Share your approach to conflict resolution, emphasizing open communication, empathy, and seeking guidance from supervisors when necessary. Highlight an example where you successfully resolved a disagreement in the past.

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What motivates you to work in the healthcare field as a Patient Care Technician?

Express your passion for helping others and making a difference in their lives. This is a perfect opportunity to reinforce how the mission of Northwestern Medicine aligns with your career aspirations and values.

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How do you stay updated on healthcare practices and protocols?

Discuss your commitment to continued education, whether through formal training, attending workshops, or utilizing online resources, and explain how this helps you to improve patient care and compliance with regulations.

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What would you do if you notice a sudden change in a patient's condition?

In your response, highlight the importance of promptly evaluating the situation, documenting your observations, and notifying the supervising nurse immediately, ensuring that patient safety is always your top priority.

Join Rise to see the full answer
Can you explain your understanding of the role of a Patient Care Technician?

When answering this question, succinctly summarize the key responsibilities and how they contribute to patient care. Illustrate your understanding of the technician's supportive role to the nursing team and the direct impact on patient outcomes and experiences.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
March 24, 2025

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