Job details

Strategic Advisor - Consumer Experience

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. . .

Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.

Innovate with us to move healthcare forward.

Give back to the community with paid volunteer time off.

Think Boldly – we have big ideas and are empowered to “think like an owner.”

Fit your role and do what you love.

Grow and develop along a career path designed by you.

Feel Connected – our favorite thing about our workday is each other.

Support one another – no one says, “That’s not my job.”

Celebrate with each other at beer:30, virtual events, and company gatherings.

Be Understood – we are each unique and want to live our best lives at work and home.

Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.

Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who we want

Do you enjoy rolling up your sleeves and working collaboratively with internal and external partners?
Can you translate complex information and data into actionable insights, messages, and presentations?
Are you an accomplished presenter and polished communicator who commands the room?
Are you a great writer who can capture the attention of busy readers?
Can you easily relate to healthcare executives while building trust and listening to feedback?
Are you fluent in current priorities and future challenges/opportunities for health-system leaders?

What you will do

As Strategic Advisor, you are an active member of the thought leadership team responsible for supporting both the Human Understanding Institute and The Governance Institute. You work collaboratively across the thought leadership team to create presentations, written materials, stories, case studies, social media, podcasts and other resources that can be produced to amplify NRC Health’s position as a healthcare thought leader in the Consumer Experience space.

You will participate in high-profile podium and panel presentations as well as client conversations and workshops, often at the highest level of the customer organization, and always cognizant of aligning thought leadership with appropriate opportunities to grow and retain our customer base.

What you need

Bachelor’s Degree
Advanced degree; MBA and/or MHA, preferred
5+ years’ experience in Consumer Experience
Healthcare and/or relevant leadership experience
Dynamic presentation and facilitation skills
Excellent writing skills
Ability to travel 30 - 50% of the time
Proficient knowledge of Microsoft Office

Compensation

In the spirit of pay transparency, we are excited to share the base salary range for this position is $115,000 - $155,250 exclusive of fringe benefits or potential bonuses. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.

NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C.

In general, NRC Health’s positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities.

Diversity, Equity, Inclusion & Belonging

At NRC Health, Diversity, Equity, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our DEI&B webpage and our Equal Employment Opportunity policy.

NRC Health Glassdoor Company Review

3.6

NRC Health DE&I Review

No rating

CEO of NRC Health

Michael D. Hays

Approve of CEO

By NRC Health

For more than 40 years, NRC Health has enabled healthcare organizations to understand what matters most to each person they serve through ongoing relationships. By co-designing experiences that exceed expectations through immediate insight, NRC He...

4 jobs

MATCH

Calculating your matching score...

FUNDING

Private

DEPARTMENTS

Consulting

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE