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Solutions Engineer

About Numeral


Numeral is a payment technology provider that enables fintechs, payment services providers, and banks to launch new products, expand geographically, comply with payment regulations, and scale their operations with Numeral's cloud-native, API-first payments platform.


We develop and run direct integrations with a network of 30+ partner banks (including BNP Paribas, Barclays, Citi, HSBC, Banking Circle, LHV…) that can all be accessed through a single API, webhooks, and dashboard.


Customers include leading and up-and-coming fintechs like Spendesk, Swile, Alma, WorldFirst, Argentex, Deblock, and 20+ others. We have processed more than 4m payments since our first payment in 2023 and will process more than 10m payments over the next 12 months.


Founded in July 2021, Numeral has been acquired by leading core banking system provider Mambu in December 2024. Mambu’s composable core banking system complements Numeral’s API-first payments platform perfectly. Together, we are poised for hyper-growth, serving both Mambu and non-Mambu customers globally, challenging industry giants like FIS, Bottomline, and Volante, and delivering an even greater impact across our ecosystem.


This acquisition marks an exciting new chapter for Numeral. To support this growth, we are hiring across teams to scale our organisation and continue delivering exceptional customer value.


Learn more about Numeral and Mambu:

Numeral

Mambu

Numeral joins forces with Mambu


The role


As a Solutions Engineer at Numeral, you will play a critical role in supporting the entire sales cycle, from lead creation to deal closing, working alongside Account Executives to ensure prospects fully understand the value of Numeral’s solutions. You will act as a bridge between partnerships, product, engineering, and implementation teams.


Numeral offers two key solutions: a managed bank connectivity platform and a payments hub. Our product operates at the intersection of banks' cash management channels and customers' internal systems. Every prospect – whether a modernising incumbent or a new player – requires tailored solutions engineering to maximise the value of the Numeral platform and accelerate their implementation and time-to-market.


You will collaborate with fintechs, banks, our parent company Mambu, and our bank and technology partners. As an integral part of the lead-to-opportunity conversation, you will not only showcase the transformative benefits of reinventing payment infrastructure with Numeral, but also help unlock greater deal potential.


Aligned with our challenger sales philosophy, you will work proactively with Account Executives and prospects to design architectures that deliver the greatest value to our customers, contributing to both their success and Numeral’s growth.


At Numeral, we embrace a strong hybrid working culture with the flexibility to work remotely or from any Mambu office (Paris, London, Amsterdam…). While you can choose your preferred work style, travel across Europe may be required up to once a month, typically for team meetings or supporting Account Executives to close deals with prospects. Please note that our remote working policy applies to residents of the UK or EU countries who hold valid working visas.


The role
  • Product demonstrations and presentations – Deeply understand Numeral’s platform from both technical and functional perspectives to conduct tailored product demonstrations and presentations that address the specific needs of prospects and customers.
  • Target state solution / scoping workshops – Collaborate with Account Executives and prospective customers to identify their target payment state and determine how Numeral fits into their overall solution architecture.
  • Solutions design – Create custom solutions by leveraging the Numeral platform, as well as our software and banking partners, to deliver innovative value for prospects and customers.
  • Assist with RFIs / RFPs – Apply your in-depth knowledge of Numeral’s platform and its business applications to craft best-in-class responses to Requests for Information and Proposals.
  • Product-led presales – Guide prospects in accessing and exploring the sandbox environment, supporting their testing and evaluation processes. Highlight product capabilities and ease of integration to maximise deal value and increase the likelihood of winning the opportunity.
  • Handover with implementation – Ensure a seamless transition of new projects to the implementation team and collaborate with product management to address any required features, changes, or enhancements.
  • Support product and marketing – Contribute to the creation of insights and collateral such as demo videos, sales demo environments, case studies, blog posts, and other marketing materials.
  • Sales-to-product feedback loop: Act as a key feedback channel to align Numeral’s product roadmap with insights gathered from prospects, customers, and partners, ensuring continuous improvement and market relevance.


Your profile
  • Banking and / or fintech expertise – You have a solid understanding of banking and/or payments, which you can effectively leverage to support our prospects and customers. If you lack direct experience in these areas, you demonstrate a strong willingness to learn, with examples of how you’ve successfully mastered new subject matters in the past.
  • Relevant qualification and experience: You have a relevant qualification or at least 5-7 years of experience in a product, presales, or implementation role at an enterprise technology company or in consulting.
  • Strategic thinking – You excel at breaking down complex integration projects into manageable parts, quickly identifying and addressing bottlenecks to keep initiatives on track.
  • Curious and quick Learner – You have a passion for understanding how things work in depth and a strong desire to expand your knowledge – particularly in the payments domain continuously.
  • Detail-oriented – You thrive on getting into the technical details of complex systems and preparing solutions that enable accelerated implementations.
  • Simplification skills – You can distil complex, technical solutions into clear, simple, and actionable messages for stakeholders at all levels.
  • Influential and persuasive – You have the ability to navigate organisations and influence technical decisions effectively, collaborating seamlessly with implementation teams and decision-makers.
  • Think beyond execution – While managing your business-as-usual tasks, you actively think about ways to improve processes, drive efficiency, and scale impact to achieve better, faster, and bigger outcomes.
  • Native or near-bilingual English proficiency – You communicate fluently in English, both written and spoken, and can confidently interact with stakeholders at all levels.


Compensation and benefits
  • Attractive compensation plan including stock options
  • Remote-first: work anywhere in Europe and come at your convenience to any Numeral / Mambu office
  • International team with colleagues from 6+ different countries and frequent off-sites
  • Choose the best tools and equipment


Our values
  • Make our customers win – What drives us is what we enable for our customers. We go all out to allow them to embed payments powering new products, features, and user experiences. We put our customers first. Our mission is to solve their problems, one at a time. We empower them with the best products. We unlock innovation and business
  • No shortcuts – We take great care in what we do so our customers can rely on us. This means taking ownership of problems and solutions, paying attention to details, seeking constant improvement, and never opting for the easy way out
  • Embrace feedback – We use humility to stay at the cutting edge. We seek and give honest feedback, we are excited about learning, and we inspire each other to grow
  • Think big – We want to have an impact by pushing the limits and tackling complex problems. We don’t give up until we reach success and look forward to our next challenge
  • Enjoy the journey together – Entrepreneurship is a journey that is best enjoyed as a team. We enjoy working and spending time together, we inspire each other to achieve great things, and celebrate as a team when they happen


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What You Should Know About Solutions Engineer, Numeral

At Numeral, we're on a mission to revolutionize the payment technology space, and we’re currently looking for a Solutions Engineer to join our dynamic team. As a Solutions Engineer at Numeral, you'll be right at the heart of our innovative cloud-native, API-first payments platform. You’ll partner closely with our Account Executives to connect prospects with the value we provide. Your role will involve a blend of technical expertise and strategic thinking, as you create tailored solutions for various customers—from fintech startups to established banks. You’ll get to conduct product demonstrations, lead workshops, and collaborate on custom solutions that meet the specific needs of our clients. Additionally, you’ll be instrumental in the handover of new projects to the implementation team and act as a feedback channel to inform our product roadmap. Working in a hybrid environment, you have the flexibility to choose where you work while also traveling across Europe occasionally for team meetings. If you're passionate about fintech, love solving complex problems, and are looking to make a mark in a fast-growing company like Numeral, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Solutions Engineer Role at Numeral
What are the responsibilities of a Solutions Engineer at Numeral?

As a Solutions Engineer at Numeral, your responsibilities will include conducting product demonstrations, leading scoping workshops, and creating custom solutions that leverage Numeral’s banking platform. You’ll also assist with RFIs and RFPs, guide prospects through the sandbox environment, and ensure smooth project handovers to the implementation team, making sure everything runs seamlessly from lead to implementation.

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What qualifications do you need to be a Solutions Engineer at Numeral?

To qualify as a Solutions Engineer at Numeral, you should have relevant qualifications or 5-7 years of experience in a presales or implementation role in the enterprise technology field or consulting. A solid understanding of banking or fintech is crucial, along with the ability to break down complex projects into manageable parts and a passion for learning and growing in the payments domain.

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What skills are essential for a Solutions Engineer at Numeral?

Essential skills for the role of Solutions Engineer at Numeral include detail orientation, technical solution simplification, and the ability to influence decisions across teams. You also need to be a curious and quick learner who can engage at all levels and manage multiple tasks in a fast-paced environment while continuously thinking about ways to drive efficiency.

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What kind of company culture can I expect at Numeral?

At Numeral, we foster a company culture that emphasizes collaboration, customer success, and continuous improvement. We believe in making our customers win, embracing feedback, thinking big, and enjoying the journey together as a team. Our remote-first approach and the diverse international team make for a vibrant and dynamic work atmosphere.

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What opportunities for growth does Numeral offer for Solutions Engineers?

Numeral offers ample opportunities for growth for Solutions Engineers as we continually expand our product offerings and geographic reach. You’ll have the chance to work closely with various teams, receive feedback on product development, and contribute to decision-making processes, all while enhancing your skills in a rapidly evolving industry.

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Common Interview Questions for Solutions Engineer
Can you describe your experience with payment technology?

When answering this question, focus on specific projects where you applied your payment technology knowledge, highlighting any challenges you faced and how you overcame them. Mention your understanding of API integrations, banking solutions, or any relevant tools you've employed.

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How do you conduct a successful product demonstration?

Emphasize the importance of understanding the audience's needs and customizing the demo to address those requirements. Share your approach to highlighting key features, engaging the audience, and allowing time for questions to ensure clarity and interest.

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Describe a complex problem you solved in a previous role.

Select a specific instance where your strategic thinking was key in breaking down a large challenge. Describe the problem, your thought process in addressing it, and the outcome, highlighting how your solution positively impacted the team or client.

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How do you prioritize tasks when managing multiple projects?

Discuss your method for prioritizing tasks, such as utilizing frameworks or tools to assess urgency and importance. Share an example where your prioritization led to successful project delivery and improved team efficiency.

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What is your experience with RFIs and RFPs?

Highlight your familiarity with crafting responses for RFIs and RFPs, including how you gather relevant information, collaborate with teams to create thorough responses, and ensure that your submissions align with client expectations.

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How do you handle feedback from clients on technical solutions?

Explain how you view feedback as a vital part of the development process. Share examples of how you’ve integrated client feedback into existing solutions or utilized it to inform product improvements.

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What steps do you take to ensure a seamless handover to implementation teams?

Discuss your approach to ensuring clarity and thorough documentation during handovers. Explain how you ensure all stakeholder expectations are aligned, and share an example where effective collaboration led to a successful transition.

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How would you explain a complex technical solution to a non-technical audience?

Highlight your ability to simplify complex concepts by focusing on the key benefits and outcomes that matter most to the audience. Use analogies or relatable terms to make your points clear, avoiding jargon that might confuse.

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How do you stay up-to-date with trends in the fintech industry?

Mention specific resources you follow, such as publications, blogs, webinars, or conferences relevant to fintech and payment technology. Discuss how staying informed influences your work and keeps you ahead of industry shifts.

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Why do you want to work for Numeral as a Solutions Engineer?

Reflect on your alignment with Numeral's mission and values. Share what excites you about working in a growing company in the fintech space, and how you see your skills contributing to the success of Numeral's innovative offerings.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 21, 2024

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