Job details

Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Cardiovascular Center - Norwalk, CT

$500 Sign On Bonus (External Candidates Only)

Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Cardiovascular Center - Norwalk, CT. Full Time/40 hours per week, 8 hour shifts 8:30am - 5:00pm, Monday-Friday.

Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities:

1. Ensures accuracy of patient's information, including demographics and insurance.

2. Performs reception of customers and communicates pleasantly and effectively.

3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.

4. Registers, verifies and schedules patient appointments, testing, and referrals.

5. Reschedules cancelled, no show, tickler appointments.

6. Processes record requests, including the copying, billing, charging and recording.

7. Collects co-pays and reconciles moneys for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Completes audits as assigned.

10. Performs intake and processing of medical records and other documentation and correspondence via eFax.

11. Presents a professional appearance and image.

12. Fulfills all compliance responsibilities related to the position.

13. Maintains and Models Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).

14. Demonstrates regular, reliable and predictable attendance.

15. Performs other duties as required.

Other Information:

Education Required: High School Diploma/GED • 1 year customer related experience required • Preferred: 1+ years of healthcare experience

Salary Range: $18.92 - $29.51 hourly (Pay per years of relative experience)

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.