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Medical Assistant

Nuvance Health, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Hudson Valley / Western Connecticut regions. 

At Nuvance-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! 

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Hourly rate: $17.50- $25.50
Bonus eligible up to $600/month

Job Requirements

Education
  • High School Diploma required
  • Graduate of a Medical Assisting Program preferred
 
Work Experience
  • Medical Assistant experience preferred
  • Front Desk experience preferred

Required Licenses/Certifications
  • Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • One of the following certifications is required (or must obtain within 15 months of hire):
    • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
    • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
    • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
    • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
    • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

Essential Functions
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
  • Ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.
 
 
Additional Knowledge, Skills and Abilities Required
  • Basic Medical Assistant duties
  • Ability to type quickly, basic computer knowledge
  • Proficient in Microsoft Word and Excel
  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
  • Exceptional written and verbal communication skills
  • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Average salary estimate

$43500 / YEARLY (est.)
min
max
$36000K
$51000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant, Nuvance Health | GoHealth Urgent Care

Join our fantastic team at Nuvance Health and GoHealth Urgent Care as a Medical Assistant! You'll play a vital role in delivering top-notch care to our patients across the Hudson Valley and Western Connecticut. With a focus on an effortless patient experience, your daily tasks will involve assisting in the examinations and treatments of patients under the guidance of our urgent care providers. You'll be at the forefront, managing patient check-ins, recording vital signs, and ensuring treatment rooms are ready for seamless patient care. If you’re someone who thrives in a fast-paced environment and enjoys making a difference in people’s lives, this position is for you! We're looking for someone who’s detail-oriented, possesses exceptional communication skills, and is capable of handling various administrative tasks—like scheduling appointments and coordinating provider referrals. You'll also have the opportunity to draw blood and prepare specimens, making this role both dynamic and rewarding. With an hourly pay rate ranging between $17.50 and $25.50 and eligibility for bonuses of up to $600 a month, we believe in recognizing your valuable contribution. Plus, with on-the-job training and the chance to work with an incredible team, your career in medical assisting can flourish. So, if you're eager to join a company that prioritizes patient care and community integration, apply today and elevate your career with us!

Frequently Asked Questions (FAQs) for Medical Assistant Role at Nuvance Health | GoHealth Urgent Care
What are the primary responsibilities of a Medical Assistant at Nuvance Health?

As a Medical Assistant at Nuvance Health, your primary responsibilities will include managing patient check-ins, recording vital signs, preparing treatment rooms, conducting preliminary physical tests, and ensuring a smooth patient flow. You’ll also handle administrative tasks such as scheduling appointments, verifying insurance, and performing point-of-care testing, all while providing outstanding care to our patients.

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What qualifications are needed to apply for the Medical Assistant position at Nuvance Health?

To apply for the Medical Assistant position at Nuvance Health, you should have a high school diploma, and while graduation from a Medical Assisting Program is preferred, it's not mandatory. Experience as a Medical Assistant or in front desk operations is beneficial, and certifications such as Basic Life Support (BLS) and one of the recognized MA certifications will be required within specified time frames post-hire.

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How does Nuvance Health support the career growth of Medical Assistants?

Nuvance Health is committed to the professional development of its Medical Assistants. You will benefit from on-the-job training, access to continuing education opportunities, and the chance to learn from experienced healthcare professionals in an environment that emphasizes teamwork and patient-centered care.

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What is the work culture like for Medical Assistants at Nuvance Health?

The work culture at Nuvance Health for Medical Assistants is welcoming, collaborative, and focused on service excellence. Our teams prioritize patient care and communication, allowing for an engaging and supportive workplace. You'll find a strong sense of community, with team members who are dedicated to helping each other succeed while striving to provide the best care for patients.

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What is the hourly salary range for Medical Assistants at Nuvance Health?

The hourly salary range for Medical Assistants at Nuvance Health is competitive, falling between $17.50 and $25.50. Additionally, there are bonus opportunities that could add up to $600 per month, reflecting our commitment to rewarding the hard work and dedication of our healthcare professionals.

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What certification opportunities are available for Medical Assistants at Nuvance Health?

At Nuvance Health, Medical Assistants have multiple certification opportunities available. You must have a Basic Life Support (BLS) certification upon hire and are required to obtain one of the recognized Medical Assistant certifications within 15 months. We also accept various healthcare-related credentials, ensuring that your qualifications align with industry standards.

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How does the Medical Assistant role at Nuvance Health contribute to patient care?

The Medical Assistant role at Nuvance Health is crucial in ensuring quality patient care. By handling both administrative duties and clinical tasks, you will help facilitate efficient patient flow, provide accurate information to providers, and assist in delivering essential medical services. Your proactive engagement promotes an overall positive patient experience, enhancing care outcomes.

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Common Interview Questions for Medical Assistant
What motivated you to become a Medical Assistant at Nuvance Health?

In answering this question, reflect on your passion for healthcare and your desire to make a difference in the lives of patients. Mention specific aspects of Nuvance Health that align with your values, such as their commitment to patient care and community involvement.

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Can you describe your experience with patient registration and medical record management?

Discuss your previous roles where you handled registration and records management. Highlight your attention to detail, familiarity with various medical software, and how you ensured accuracy and confidentiality in managing patient information.

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How do you prioritize tasks in a fast-paced urgent care environment?

Share your strategies for prioritizing tasks, such as assessing the urgency of patient needs, creating to-do lists, and communicating effectively with team members. Give examples of how you've successfully managed high-pressure situations in the past.

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What clinical skills do you possess that would benefit your role as a Medical Assistant?

Highlight specific clinical skills relevant to the Medical Assistant role, such as taking vital signs, conducting point-of-care tests, and assisting with minor procedures. Discuss any certifications you hold that bolster your clinical expertise.

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How do you handle difficult or upset patients?

Describe your approach to empathetic communication and conflict resolution when dealing with upset patients. Provide an example of a challenging situation you've handled effectively by listening to concerns and providing reassurance.

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What is your experience with electronic health records (EHR) systems?

Share your familiarity with EHR systems, detailing any specific software you've used and your comfort level with data entry, retrieving patient records, and adhering to compliance protocols to maintain patient confidentiality.

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Can you explain how you would assist during a patient examination?

Outline the steps you would take to assist during a patient exam, such as preparing the examination room, gathering medical history, and ensuring necessary instruments are available. Emphasize your ability to support the provider effectively.

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What techniques do you use to maintain a clean and organized workspace?

Discuss the procedures you follow to maintain cleanliness and organization in clinical and administrative areas. Highlight how this contributes to overall patient safety and quality care.

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How do you ensure effective communication among team members in a healthcare setting?

Explain your methods for fostering open communication, such as regular team huddles, using clear information channels, and actively listening to colleagues. Mention how effective communication supports patient care.

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What do you do to stay updated on best practices in medical assisting?

Talk about your engagement with ongoing education, attending seminars, following industry publications, and participating in certification programs. Mention how keeping current with best practices enhances your capabilities as a Medical Assistant.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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