Job details

Medical Assistant/Phlebotomist-1

Company: Oak Street Health

Title: Medical Assistant/Phlebotomist

Location: Various

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
Delivers an exceptional patient experience, and helps patients prepare for their provider visit
Obtains vital signs, chief complaint and reviews medications
Delivers patient screenings per protocols
Orders supplies and stocks exam rooms
Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
Ensures exam rooms are clean, safe, and ready for patient visits
Under direction of an RN, provider and/or protocol, provides telephonic support to patients
Assists providers, RNs or social workers with home based support for high risk members, as necessary
Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
Performs waived laboratory testing
Schedules diagnostic testing
Applies or assists with application of durable medical equipment
Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
Participates in care team meetings to discuss patient care and clinic operations
Other duties, as assigned

What are we looking for?

CPR Certification required
Medical Assistant certification or registration
3-5 years in a Medical Assistant role preferred
EMR experience required
2 or more years of experience working with geriatric patients
Phlebotomy Technician Certification preferred
Strong communication skills and customer service orientation
Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

What You Should Know About Medical Assistant/Phlebotomist-1, Oak Street Health

At Oak Street Health, we are on the lookout for a passionate Medical Assistant/Phlebotomist to join our dynamic care teams in various locations. As a rapidly growing and innovative community-based healthcare company, we pride ourselves on delivering exceptional quality health and wellness care tailored specifically for adults on Medicare in underserved communities. In this role, you will be vital in enhancing patient experiences by efficiently managing patient flow, assisting with health assessments, and performing routine diagnostic testing. You’ll build strong relationships with our patients, ensuring they feel welcomed and cared for during their visits. Flexibility and attention to detail are key traits we value, as our Medical Assistant/Phlebotomists work closely with teammates to provide holistic and integrated care. Your responsibilities will include vital sign checks, performing screenings, managing exam rooms, and participating actively in our care team meetings. Oak Street Health has a remarkable culture built on teamwork, accountability, and a passion for improving healthcare outcomes. If you thrive in a fast-paced environment and are eager to make a positive impact in your community, we want to hear from you!

Frequently Asked Questions (FAQs) for Medical Assistant/Phlebotomist-1 Role at Oak Street Health

What does a Medical Assistant/Phlebotomist do at Oak Street Health?

A Medical Assistant/Phlebotomist at Oak Street Health plays a crucial role in the care team, ensuring efficient patient flow, performing diagnostic tests, and facilitating effective communication between patients and healthcare providers. This position involves routine health assessments and enhancing the overall patient experience, making it a vital and rewarding role within the organization.