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Commercial Director - Fund Services

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

Salary Range

$150-175k base salary (depending on experience) + Commission 

What's in it for you? 

  • Private Medical Cover 
  • 401k contribution 
  • Dental, Vision & Life Insurance 
  • Paid Holidays
  • Annual salary review 
  • Eligibility for our core commission plan
  • Sick pay

Purpose of the Job

The core focus of this specific role is to drive the generation of new business and increase revenue for our Global Funds business globally. The successful candidate will work with the Service line leadership team, corporate directors and will be expected to fully understand the services offered by each of the jurisdictions in which we operate, specifically Global Funds.

Main Responsibilities

  • To play a central role in the origination of valuable new business opportunities in line with the relevant business strategies, and to:
  • Achieve and exceed personal new business targets including identifying and implementing new business acquisition initiatives.
  • Build own sales pipeline by identifying and winning new business across our key funds distribution and servicing markets for both domestic and onshore funds.
  • Obtain a detailed understanding of both current and potential clients, with a focus on long-term client relationships and profitable revenue generation.
  • Work collaboratively with colleagues and in particular with other Commercial Director and Associate Commercial Director professionals to achieve new business sales objectives.
  • Lead deal terms throughout the sales cycle.
  • Lead commercial negotiations in line with agreed parameters.
  • Ensure that salesforce, Ocorian’s CRM system is updated with all Contact, Lead, Opportunity, Campaign and Activity changes on an ongoing basis.
  • Comply with procedures for the maintenance of salesforce pipeline information, call reports, proposal templates, service / fee proposals and related financial analysis.
  • Work with colleagues in other regions to build a collaborative sales culture.
  • Position the business to be the best placed to capitalize on upsell and cross-sell opportunities with existing clients.
  • Build the business' brand to generate quality leads via:
    • Attendance and participation at industry events.
    • Branded events
    • Thought leadership articles, press releases, client newsletters.
  • Develop and manage the intermediary and third-party services provider network (particularly onshore and offshore law firms, regulatory/start-up consultants, advisors, fund platforms, banks, auditors, technology vendors and (where appropriate) other services providers.
  • Grow the business' reputation as a trusted provider of high-quality services with institutional investors, family offices, fund of funds, financial institutions, private banks and other allocators of capital via targeted marketing campaigns.

#LI-AM1

#LI-Hybrid

Qualifications

Knowledge, skills and experience

  • At least five years’ relevant experience selling fund administration or third party manco services.
  • Sales management experience in an investment bank, trustee, asset management or administration firm.
  • As a result of study and experience they will possess a comprehensive understanding and knowledge of relevant legislation and regulations insofar as it pertains to our industry allowing a consultative sell to target clients.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Average salary estimate

$162500 / YEARLY (est.)
min
max
$150000K
$175000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Director - Fund Services, Ocorian

At Ocorian, we're on the lookout for a dynamic Commercial Director - Fund Services to join our New York, NY team. If you're passionate about driving new business and increasing revenue in the global fund sector, we want to hear from you! This role revolves around crafting new business opportunities, leveraging your expertise to engage with potential clients, and building long-lasting relationships while exceeding sales targets. You'll work closely with our service line leadership and dive deep into the services we offer across various jurisdictions. Being at Ocorian means collaborating with a team of talented professionals who share your ambition and drive. We encourage our clients and team members alike to approach challenges with a curious mindset, always seeking innovative solutions. As part of your responsibilities, you’ll be leading negotiations, ensuring our CRM system is updated with all relevant data, and collaborating across regions to create an effective sales culture. Moreover, you'll represent our brand at industry events and create thought leadership content that resonates with potential clients. With a competitive salary ranging from $150k-$175k plus commission, alongside benefits like private medical cover and a 401k plan, your contributions will be recognized and rewarded. Join us in shaping the future of our business and making a real impact in the fund services sector!

Frequently Asked Questions (FAQs) for Commercial Director - Fund Services Role at Ocorian
What are the main responsibilities of the Commercial Director - Fund Services at Ocorian?

The Commercial Director - Fund Services at Ocorian will focus on generating new business and increasing revenue within our Global Funds business. Key responsibilities include originating valuable new business opportunities, exceeding sales targets, and building long-lasting client relationships. This role also involves leading commercial negotiations and synchronizing efforts with colleagues to achieve overarching sales objectives.

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What qualifications are required for the Commercial Director - Fund Services role at Ocorian?

To qualify for the Commercial Director - Fund Services position at Ocorian, candidates should have at least five years of relevant experience in selling fund administration or third-party manco services. Experience in sales management within an investment bank, trustee, or asset management firm is also essential.

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How does the Commercial Director - Fund Services contribute to Ocorian's client-centric approach?

The Commercial Director - Fund Services plays a vital role in Ocorian's client-centric approach by ensuring that client needs are met through expert solutions. This includes understanding client challenges, providing tailored services, and actively engaging in consultations to drive positive outcomes for our clients.

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What skills are essential for success as a Commercial Director - Fund Services at Ocorian?

Essential skills for the Commercial Director - Fund Services role at Ocorian include strong sales acumen, relationship-building expertise, and a deep understanding of relevant legislation and regulations. The ability to collaborate effectively with team members and sustain a client-centric attitude is also crucial for success.

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What does the career development look like for a Commercial Director - Fund Services at Ocorian?

At Ocorian, the career development for a Commercial Director - Fund Services includes opportunities for professional growth through ongoing training, industry events, and collaboration with talented colleagues. The culture of support and recognition within the company encourages continuous learning and advancement.

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Common Interview Questions for Commercial Director - Fund Services
Can you describe your experience in selling fund administration services?

When answering this question, provide specific examples of your past roles where you successfully sold fund administration services. Highlight any strategies you implemented to close deals and how you built relationships with clients to understand their needs.

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How do you develop and maintain relationships with clients?

Discuss your approach to relationship management, such as regular communication, hosting client meetings, and ensuring their needs are met over time. Providing examples of successful long-term client relationships can illustrate your skills.

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What strategies do you implement to achieve sales targets?

Explain how you set realistic targets and develop actionable plans to achieve them. Discuss specific tactics you've used, such as networking, leveraging CRM systems, or attending industry events, to create opportunities.

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How do you handle commercial negotiations?

Emphasize your negotiation tactics and principles, such as understanding the client's position and aligning it with Ocorian’s offerings. Share a specific instance where you successfully negotiated terms that satisfied both parties.

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What is your experience with CRM systems like Salesforce?

Outline your familiarity with CRM systems, highlighting how you use Salesforce to track leads, opportunities, and sales activities. Mention any specific results or improvements you achieved using a CRM system.

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Can you share a challenging situation in your sales career and how you overcame it?

Choose a specific challenge that required problem-solving and adaptability. Describe the situation, the actions you took, and the lessons learned to demonstrate your resilience and strategic thinking.

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What motivates you as a Commercial Director?

Speak about your passion for driving sales and helping clients succeed. Discuss how personal growth and achieving targets motivate you, and provide examples of how you translate that motivation into results.

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How do you ensure your team collaborates effectively?

Discuss the importance of fostering a collaborative culture. You might mention team meetings, sharing successes, and clear communication as ways you facilitate effective collaboration among team members.

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What do you believe sets Ocorian apart from its competitors?

Research Ocorian’s values and services, and express your understanding of what differentiates the company in the market. Discuss priorities such as a client-centric approach, comprehensive service offerings, and long-term client relationships.

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How do you keep up with industry trends in fund services?

Describe your strategies for staying informed about industry trends. This could include reading industry publications, attending conferences, or engaging with professional networks to continually enhance your knowledge.

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Ocorian provides financial services specializing in fund services, corporate services, private clients, real estate, and alternative investment. The company was established in 1971.

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DATE POSTED
March 24, 2025

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