Enterprise Renewals Manager (West)

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth... At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: The Enterprise Renewals Manager will work closely with internal resources to develop strategies to attain successful customer renewals and maximize customer usage. They will be responsible for achieving goals for renewal rate, growth, and term length. They will work directly with the clients on some accounts, and in partnership with both our Sales and Customer Success teams on other accounts. The key to success in this role is the ability to be incredibly strategic with the Sales and Customer Success teams to help in identifying challenges in successful renewals. Job Duties and Responsibilities: • Manage all aspects of the subscription renewal process for a defined set of customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue. • Lead pricing strategy and negotiations for each quarter • Convey the value proposition for Okta product subscriptions, technical support, and other services • Collaborate with the assigned Customer Success Manager and Account Executive to develop and execute renewals strategy, improve product adoption, and address churn risk in the business • Provide timely proposals and quotes in line with terms of customer and/or partner agreements • Work closely with finance and legal teams to ensure all contracts meet customer and Okta needs • Track and maintain customer data and renewal information in Okta systems, including Salesforce and Gainsight • Accurately forecast renewal pricing, timing, and risks • Work on assigned projects and take initiative to improve the way our team operates Minimum REQUIRED Knowledge, Skills, and Abilities: • 6-8 years of experience in renewals, customer success, sales, account management or equivalent customer facing role • Comfort negotiating complex, $250K+ enterprise license agreements • Ability to tactfully close deals with a high degree of integrity and independence • Highly organized with strong attention to detail • Strong oral, written and presentation skills • Ability to organize, prioritize, complete activities and meet deadlines on a daily basis • Requires ability to withstand frequent and intense pressure as a result of demanding workload and must be able to maintain a positive and professional manner throughout • Experience recording information in Salesforce or similar CRM system preferred (not required) • Team player who enjoys assisting where needed and finding ways to help • High activity level, enthusiastic, self-motivated, tenacious • Proven influencer and negotiator • 4 year college degree or equivalent business experience Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between: $127,000—$191,000 USD The OTE range for this position for candidates located in the San Francisco Bay area is between: $142,000—$214,000 USD What you can look forward to as an Full-Time Okta employee! • Amazing Benefits • Making Social Impact • Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy