Specialist, Learning & Development and Quality Assurance (LDQA) (Turkish Speaker)
OKX, a world-leading digital asset trading platform, is seeking a Learning & Development | Quality Assurance specialist to design, develop and implement effective training programs and ensure quality and effectiveness.
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Skills
Experience in Training or Quality Assurance roles, preferably in Customer Service/Customer Due Diligence/Fraud Risk/Anti-money Laundering operations.
Experience with learning management systems and e-learning development tools.
Excellent communication and interpersonal skills.
Responsibilities
Develop and maintain training content and quality nuances for global business services teams.
Collaborate with internal and external stakeholders for training-need-analysis and ongoing training recommendations.
Conduct daily audits based on quality assurance parameters.
Lead continuous process improvement and analyze performance reports to drive positive value and impact.
Benefits
To read the complete job description, please click on the ‘Apply’ button
OKX is a leading global cryptocurrency spot and derivatives exchange founded by Star Xu in 2017. We are recognized as the second biggest crypto exchange by trading volume, serving over 50 million people globally.