Sales Development Representative

We are looking for a proactive and passionate Sales Development Representative to join the Olo Sales team. Reporting to the Director, Sales Development, this is both an inbound and outbound sales development role where you will be responsible for managing and qualifying inbound marketing leads and spearheading the outbound motion to generate leads through targeted, personalized outreach. You will work alongside and partner with high-performing Account Executives to identify new business opportunities and expand Olo’s reach into new companies and new markets.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

• Qualify leads and develop a robust pipeline of sales opportunities from outbound and inbound efforts 
• Own building top-of-funnel sales opportunities for the Sales team through highly-targeted and personalized messaging, including email segments, calls, and video messages, with the ultimate goal to set meetings with qualified customers that turn into qualified opportunities
• Collaborate as part of the greater account team to build strategic account plans and identify revenue opportunities 
• Partner with Account Executives to target prospect accounts, execute effective prospecting strategies, fill the pipeline
• Experiment and test to create high-converting, personalized customer introductions to reach hard-to-reach prospects and develop a library of verified outreach content, templates, sequences, and campaigns across companies and personas
• ​​Use a data-driven approach to identify success and focus on optimizing conversion rates which will move the needle
• Manage sales lead data in Salesforce and collaborate with our sales and executive team to ensure success down-funnel and optimize lead generation activity based on deals won and lost
• Conduct research on leads and target accounts using tools such as Hubspot, company websites, ZoomInfo, and LinkedIn Sales Navigator

• 2+ years experience in a quota-carrying or customer-facing sales or account/business development role, preferably targeting Enterprise companies. Software sales and/ or experience in the restaurant and hospitality industry is a plus but not required.
• Experience in an outbound sales motion, including prospecting and cold calling
• Experience working with sales tools (e.g. Salesforce and high-end email automation tools such as Outreach)
• A track record of success, and accountability and consistency in hitting activity and quota metrics
• Experience working with or selling a technical product, or the desire and aptitude to learn

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 78,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more! 

Our best estimate of the compensation range for this opportunity is $54,668-$78,377 annually, with an incentive target, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. 

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. If you require further accommodations or have questions regarding accessibility, please contact us at talent@olo.com. 

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