Manager, International Payroll Operations (3 month FTC)

Who we are

Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that.

We are a customer-focused global employment services partner that can help companies grow their teams in more than 155 countries and territories around the world. How do we do that? Well, through our SaaS platform, OmniPlatform. We help companies (big or small) deal with the complexities involved with hiring global teams remotely, by managing employee onboarding through to offboarding, including legal and compliance, payroll, expenses, and health and benefits.

We also practice what we preach! We are a fully remote company which means we have no head office. Our team of more than 150 people is located in more than 50 countries and territories around the world. This means you can work from anywhere. We provide benefits and support in any global location just as we would for our clients and their remote teams. 

At a time when remote work is exploding, we’re growing our team to help make global remote work a reality for people everywhere. Our company has a flat structure which means accountability and taking initiative towards your everyday tasks that help further our ambitious company goals.

What do we do?

We’re building a suite of products to help companies operate in this new world taking away the bureaucracy, cost and complexity of working globally. Our core product is growing fast and we’re now gearing up to launch additional products to serve a wider range of customer problems.

Putting values first, you’ll support the building of the payroll product as we grow, delivering both an employee and customer experience second-to-none, driving service delivery excellence while leveraging lean processes and technology in ensuring continued delivery of world class outcomes.

Your role

As the Manager of International Payroll Operations at Omnipresent, you will play a pivotal role in delivering our global payroll services required to succeed in a competitive market such as EOR. This isn't just about managing internal processes; it is about delivering a best-in-class function for our customers. You will contribute to the enhancement of our SaaS platform, Omniplatform, to ensure it effectively supports our clients, and their employees, in over 150 countries with their HR, Payroll, and Benefits administration needs. You will drive key cross-functional initiative as they impact on your team.

Responsibilities:

• Leading and managing an international payroll team, or multi country payroll bureau including hiring, training, and performance evaluations.
• Developing and implementing strategic plans for the payroll department alongside cross functional teams to allow for scalable solutions, improvement, automation and alignment with company goals.
• Identify and implement process improvements to increase efficiency and accuracy in payroll operations.
• Oversee the accurate and timely processing of payroll for international employees, payroll system approvals, bank payment approvals, and ensuring payroll compliance with all local, regional, and international regulations and standards.
• Stay up to date with changes in payroll laws and regulations and implement necessary updates to processes and systems.
• Manage internal and external payroll inquiries clearly in terms a non-payroll expert can understand, providing guidance and support to other departments and clients regarding payroll-related issues.
• Ability to manage multiple priorities in a fast-paced environment.
• Analyse payroll providers, data and metrics to provide insights and recommendations to senior management.

What We Are Looking For:

• In-depth knowledge of international payroll laws, regulations, and best practices.
• Proficiency with payroll software and systems
• Strong analytical, organisational, and problem-solving skills.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

You're The Kind Of Person Who:

1. Is Ambitious - is able to act fast and with ambition. Sets ambitious goals and then asks how we can beat them?
2. Customer Centric – puts the customer at the heart of everything you do. Anticipates their needs, listens to their feedback, and goes the extra mile to deliver an exceptional service.
3. Takes Ownership – embraces responsibility and takes initiative. Owns your work, follows through on commitments, and proactively solves problems to drive success for the team and the company.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or relevant certifications (e.g., CIPP, CPP, CBP, SHRM, CEBS)
• Minimum of 5 years of progressive experience in payroll, with at least 3 years in a management role
• Experience in a high-growth, scaling SaaS or technology-driven company is highly desirable
• Strong analytical skills with the ability to interpret data and make data-driven decisions
• Background in working with global teams and managing remote employees