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Principal Customer Success Manager - job 1 of 2
OneTrust is seeking a Principal Customer Success Manager to join its Customer Experience team, responsible for ensuring customer satisfaction and retention among strategic clients.
Skills
- Persuasive communication
- Client relationship management
- B2B Enterprise SaaS solutions
- Technical proficiency in SFDC and Gainsight
- Entrepreneurial problem-solving
Responsibilities
- Establish relationships with senior executive sponsors.
- Deliver proactive communication and manage escalations.
- Align customer’s roadmap with our product roadmap.
- Understand each customer's industry and Trust management strategies.
- Deliver quarterly business reviews.
Education
- BA/BS in a relevant subject
Benefits
- Comprehensive healthcare coverage
- Flexible PTO
- Equity stock options
- Annual performance bonus opportunities
- 14+ weeks of paid parental leave
To read the complete job description, please click on the ‘Apply’ button
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OneTrust
At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and the planet.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$108,750/yr - $163,125/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 20, 2024
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