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Principal Customer Success Manager - job 2 of 2
OneTrust is looking for a Principal Customer Success Manager to join their Customer Experience team. The role involves acting as a trusted advisor for strategic customers, driving revenue retention and growth, fostering customer engagement, and ensuring maximum value for key stakeholders.
Skills
- Excellent communication and persuasion
- Proven success in client-facing roles
- Ability to navigate B2B Enterprise SaaS solutions
- Proficiency in SFDC and Gainsight
Responsibilities
- Establish relationships with senior executive sponsors
- Elevate operational components in customer delivery
- Act as a primary contact and provide product guidance
- Align customer roadmap with product roadmap
- Deliver quarterly business reviews
- Utilize adoption metrics and present health check data
Education
- Bachelor's degree in a relevant subject
Benefits
- Comprehensive healthcare coverage
- Flexible PTO
- Equity stock options
- Annual performance bonus opportunities
- 14+ weeks of paid parental leave
To read the complete job description, please click on the ‘Apply’ button
OneTrust Glassdoor Company Review
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OneTrust
At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and the planet.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$108,750/yr - $163,125/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 11, 2024
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