Principal Product Specialist - Consent & Preferences
OneTrust is seeking a Principal Product Specialist to join their Global Customer Support team, acting as a key connection between GCS and the Product/R&D teams to improve customer satisfaction and product functionality.
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Skills
Advanced technical support skills
Strong communication and organizational skills
Collaboration and mentoring abilities
Problem-solving and strategic thinking
Responsibilities
Answer product questions and pass bugs to R&D
Identify and close documentation gaps
Collaborate with cross-functional teams to address technical challenges
Communicate with product development teams about updates
Drive knowledge and documentation improvement
Conduct data analysis for module functionality enhancements
Education
BA/BS degree in relevant field
Masters degree in relevant field (preferred)
Benefits
Comprehensive healthcare coverage
Flexible PTO
Equity stock options
Annual performance bonus opportunities
Retirement account support
14+ weeks of paid parental leave
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