Onsite Support

Job Details

Provide support for all ITS essential Onsite Support Leased Wi-Fi, Printer, Network equipment, Installation, Server Room, Workstations, etc.
Monitor and improve the performance & competitiveness of the regional ITS Service Desk.
Ensure processes around user and asset inventories are followed on a daily basis.
Implement, deploy and operate global processes and tools.
Ensure efficient management of onsite requests, incidents and problems generated from the Service Desk/Process tools, including escalations.
Coordinate with team members, stakeholders as per requirement.
Good written & Verbal communication skills.

Only Malaysians are preferred.

By 3i Infotech

3i Infotech takes on outsourced IT projects to keep banks from going third-eye blind. The company provides software, business process outsourcing (BPO), and IT services primarily to the banking, finance, and insurance industries. Service offerings...

7 jobs

INDUSTRY

Information Technology Support Services

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in Mumbai, India

DATE POSTED

July 21, 2023