Solutions Engineer

As a Solutions Engineer at Opal Security, your main responsibilities will include engaging with potential clients to understand their needs, showcasing our identity security platform’s capabilities, and executing tailored proof of concepts. You will also manage a portfolio of customers, guiding them through setup, growth, and renewals, while collaborating actively with product and engineering teams to shape the platform’s technical direction.

To thrive as a Solutions Engineer at Opal Security, candidates should possess over five years of experience in cybersecurity or access management, demonstrating both pre-sales and post-sales expertise. A solid understanding of security components, especially Identity Providers and Privileged Access Management, is essential, along with the ability to lead complex projects and effectively communicate with both technical and non-technical collaborators.

At Opal Security, the work environment is collaborative and dynamic, encouraging employees to share insights and enhance product offerings. As a Solutions Engineer, you'll be part of an experienced sales team with a strong background in cybersecurity, providing a supportive atmosphere where lifelong learning is valued and team bonding activities are commonplace.

In your role as a Solutions Engineer at Opal Security, you will engage with high-profile clients, including companies like Figma and ScaleAI. Your responsibilities will center around understanding their specific business needs and demonstrating how our identity security solutions can effectively address their challenges, thereby helping them maintain security in an evolving landscape.

Opal Security offers a comprehensive benefits package for Solutions Engineers that includes competitive salary, early employee equity, top-tier medical, vision, and dental coverage, as well as unlimited PTO and 11 company holidays. You'll also enjoy daily lunches, coffee allowances, and fully covered company and team bonding trips throughout the year, making it a very attractive workplace.

In responding to this question, share specific examples of identity management projects you've worked on, including the systems you’ve implemented, the challenges faced, and how these experiences align with Opal Security’s focus on identity security.

Highlight your technique for engaging clients, such as asking open-ended questions, listening actively, and conducting a needs assessment prior to the demo. Emphasize the importance of tailoring the presentation based on their specific challenges and business objectives.

Discuss your experience in utilizing project management frameworks to coordinate between technical and non-technical teams, mentioning tools you've used to track progress and ensure that project goals are met in a timely manner, especially over extended periods.

Describe a specific proof of concept that you created, detailing the client's goals, how you aligned your approach to their needs, and the outcome that resulted in a successful implementation. This showcases your ability to deliver value effectively.

Provide insights into current trends and challenges in the identity security field, such as the complexities of managing access across various environments and how Opal Security's approach addresses these issues. This reflects your industry knowledge and analytical skills.

Discuss how you view client feedback as a valuable resource for improvement, explaining your steps to incorporate their insights into product enhancements or adapt your approach in real-time to meet their needs better.

Share your passion for cybersecurity, explaining how it drives you to protect organizations from threats and the excitement of constantly learning about emerging technologies and challenges in the field.

Explain your routine for keeping up with trends, such as following industry publications, attending conferences, or participating in webinars. This shows your commitment to professional growth and your proactive approach.

Provide examples of collaboration with engineering, product, and sales teams, emphasizing your communication skills and how you facilitate sharing of knowledge and objectives to achieve successful outcomes.

Express how your passion for cybersecurity drives your enthusiasm in client engagements and motivates you to innovate and improve the solutions that Opal Security offers, ultimately reflecting your commitment to the company's mission.