Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Account Director, Medical Communications image - Rise Careers
Job details

Account Director, Medical Communications

Account Director, Medical Communications

Reports to Associate Vice President/Vice President/Senior Vice President, Accounts

Job Summary

The Account Director is the day to day “quarterback” for the team – liaising between the client and the internal team to help keep forward progression on all deliverables and milestones. Internally, the Account Director must be the voice of the client – ensuring strategy and objectives are pulled through wherever appropriate. In the presence of the client, the Account Director should be a strong, collaborative partner who speaks for the team when planning and troubleshooting obstacles.

A successful Account Director oversees the complete account cycle, from conception of the initial plan to the final submission of that plan, as well as any updates and associated strategies.  Accountable in ensuring their internal team members drive the growth and prosperity of the business by enabling their teams to deliver the highest quality strategic communication plans and other deliverables. They also drive content development, in concert with Medical Lead, to ensure all deliverables are scientifically and strategically sound.

Essential Duties & Responsibilities

  • Account Direction & Growth – Manages strategic plans, including direct responsibility for outcomes of all assigned projects; partners with Senior Management team to help stimulate gains in revenue and profitability growth; identifies and secures new business opportunities within the account to organically grow the portfolio; demonstrates a deep understanding of the account to recommend alternative solutions, improvements, and contingency plans, as needed on behalf of the client based on brand/product strategy
  • Team Management – Leads and mentors junior staff members, acting as a strong role model for exceptional performance; cultivates team performance in such a way as to encourage personal professional growth and development; provides consistent performance feedback and coaching to improve the capability and productivity of assigned internal staff; establishes, monitors, and delivers projects on target, on time, and on budget
  • Account Resourcing and Operations – Supports management team in assessing staffing and operations requirements to successfully execute current and prospective business ventures and strategies; evaluates patterns of performance, teamwork, process management and business practice to make recommendations to improve agency profitability, resource effectiveness and productivity, market competitiveness, and overall client satisfaction
  • Financial – Works with project and finance teams to ensure accurate and timely invoicing; supports the development of statements of work (SOWs) and ensures they are in place before work begins; prepares change orders for work when scope changes arise; ensures account and all projects remain compliant per corporate standards; maintains the monthly client finance tracking/reporting
  • P&L Support – Supports team lead (VP) to ensure alignment between monthly client finance tracking reports and P&L
  • Content & Product Knowledge – Reviews and ensures that the delivery of all projects are both scientifically sound and strategically relevant; partners closely with the Medical Lead to provide strategic and scientific feedback; reviews therapeutic literature and understands client data
  • Client Communication & Satisfaction – Works with the Vice President to build and maintain client relationships with the day-to-day contacts; serves as the junior strategic lead to support the “Big Picture" view of the Brand and business
  • Training and Development – Train and develop appropriate staff (Project Directors/Project Managers/Project Coordinators) as needed to run and maintain the business unit
  • Other – Completes all relevant other duties as assigned or requested for the general support of the organization as determined by the team Vice President.
  • Support an annual operating budget of contract revenue: $1MM - $2+MM
  • Oversees 1-2+ accounts (dependent upon scope)

Experience, Skills, and Qualifications

  • Bachelor’s Degree
  • 8+ years in Medical Education, with proven business development results, specific to medical communications management
  • Familiarity of a variety of therapeutic categories, preferred
  • Highly successful relationship initiator and builder with a positive, resilient personality that capitalizes on every opportunity presented
  • Experience developing and establishing new service offerings to grow the account organically
  • Possess exceptional oral and written communication skills, as well as presentation skills
  • Proactively communicates account and team status in consistent feedback loop with team Vice President
  • Demonstrate a proven ability to effectively manage people, both individually and as a team
  • Exhibit excellent judgment and demonstrate clear, concise problem-solving and decision-making skills while interacting with clients, team members, and healthcare professionals
  • Ability to manage multiple, and sometimes competing, challenges, issues, and priorities with the ability to delegate and set clear expectations
  • Support the management of a P&L
  • Interact with third parties (other agency vendors/professional organizations/societies) where appropriate
  • Proficient in software and computer skills, including but not limited to Microsoft Suite and Veeva       
               

Travel Requirements

  • Ability to travel and meet with clients as required; international and/or domestic (up to 25%)
  • This is a full-time remote position

About OPEN Health

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference. 

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns. 

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations

Ongoing training and development opportunities which foster and shape your individual career path

  • An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
  • The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
  • Diverse, inclusive culture that encourages you to bring your whole self to work

 

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

 

Average salary estimate

$150000 / YEARLY (est.)
min
max
$100000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

As an Account Manager at Mission Healthcare, you will drive account growth and foster relationships while supporting their mission to provide top-notch healthcare services.

Photo of the Rise User
Posted 5 days ago

AWC seeks a skilled Technical Account Manager to bridge technology and client needs in automation solutions.

Embark on your career journey with Universal Energy Solutions as an Entry Level Account Manager, focusing on client relationships and strategic growth.

Photo of the Rise User
IronRod Health Hybrid Springfield, Pennsylvania, United States
Posted 7 days ago

Become an integral part of IronRod Health as a Healthcare Account Manager, driving practice development in cardiovascular care through innovative solutions.

Photo of the Rise User
Posted 9 days ago

Looking for a proactive Account Manager to supervise cleaning operations in educational facilities in Wetumpka, AL.

Photo of the Rise User
Coface Remote 1 Pl Costes et Bellonte, 92270 Bois-Colombes, France
Posted 13 days ago

Join Coface as an Alternant Assistant Account Manager, contributing to client relationships and supporting account management in the Mid-Market segment.

Photo of the Rise User
Posted 2 days ago

FleetPartners Group seeks a proactive Account Manager to drive growth and maintain customer relations in the SME sector within a hybrid work model.

Radius Limited Hybrid Radius Campus, Emperor Way, Crewe Business Park, Crewe CW1 6BD, Crewe, England, United Kingdom
Posted 13 days ago

As an Account Manager at Radius, you'll play a pivotal role in managing relationships and strategic planning for some of our largest customers.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Posted 6 months ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 4, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY