OpenEye, a cloud video platform company, is seeking a Technical Support Representative to provide support for their video security products. They are looking for a problem-solver with excellent communication skills to join their team in Liberty Lake, WA.
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Skills
Excellent verbal and written communication skills
Flexibility, responsibility, and problem-solving abilities
Team player with a passion for interacting with people
Responsibilities
Troubleshoot network communications, software/hardware, and user processes
Support customers via phone, email, and remote interfaces
Provide excellent customer service and create knowledge base articles
Learn new technologies and take on additional responsibilities
Education
High School Diploma or General Education Degree
Benefits
Competitive pay with annual bonus
Employee stock purchase program
Medical, dental, vision, and prescription benefits
401k with company match, paid time off, and paid holidays
Educational assistance program, equipment program, and more
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