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Sales Development Representative - job 1 of 4

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:

The Sales Development Representative (SDR) plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, introducing them to modern solutions that can transform how they serve their communities. This role involves crafting and executing effective prospecting strategies, generating qualified leads, and coordinating product demonstrations for Account Executives. The ideal candidate should possess inherent sales skills, be motivated by results, and be dedicated to cultivating new business prospects. 

This entry-level position is designed for individuals eager to learn and grow within a fast-paced sales environment. You’ll receive hands-on training, mentorship, and clear pathways for advancement.

Responsibilities:

  • Assess and evaluate market trends and customer needs to identify fresh business opportunities for OpenGov in the public sector

  • Become a product expert on OpenGov's cloud-based platform, catering to local, state, special districts, and non-profits.

  • Develop and endorse optimal prospecting strategies within assigned territory, in alignment with Account Executives and Customer Success managers, to meet monthly quotas for scheduled demos and qualified opportunities

  • Cultivate high-quality meetings by utilizing tools such as Salesforce.com, LinkedIn and Outreach to generate daily inbound leads and establish credibility and rapport with potential customers

  • Create and execute effective strategies for expanding business within designated prospect lists and other jurisdictional categories

  • Clearly and persuasively communicate the value OpenGov offers to customers and promptly establish credibility and rapport with potential clients

  • Maintain a high volume of prospecting calls and emails per week, while remaining adaptable and focused amid rapid changes. This entails customer interactions, delivering the benefits of our products, overcoming objections, and demonstrating in-depth expertise in one dedicated product suite. 

  • Attend trade shows and events, promoting our offerings and generating leads.

  • Analyze and follow up with leads generated at conferences or events to ensure optimal opportunities are capitalized upon and effectively pursued

  • Actively manage leads and apply expert analysis to ensure the prioritization of qualified leads

  • Collaborate with the marketing team to ensure effective lead generation and conversion strategies are in place to drive new business growth

Requirements and Preferred Experience:

  • Bachelor’s degree strongly preferred in Business, Finance, Accounting, or a related field.

  • 0-2 years of experience in sales or a customer-facing role, including internships, campus jobs, or similar activities.

  • Background in B2B, SaaS, finance, budgeting, and/or accounting is a plus.

  • Familiarity with Salesforce or a similar CRM system is a plus.

  • Excellent computer skills, including familiarity with G Suite and other business software.

  • Self-motivated, creative, results-oriented, with a competitive drive and adaptability in fast-paced environments.

  • Ability to stay focused, adaptable, and competitive in fast-paced environments.

  • A genuine enthusiasm for learning about the sales process, technology, and the ever-evolving landscape of the gov-tech industry.

  • Previous experience with cold calling, in-person sales meetings, or attending a sales Bootcamp is a plus.

  • Passion for challenging the status quo and driving industry transformation

  • An understanding of the unique challenges and opportunities within the government sector or related industries.

$55K – $65K

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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Average salary estimate

$60000 / YEARLY (est.)
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$55000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative, OpenGov

Join OpenGov as a Sales Development Representative in Chicago, where you will play a critical role in revolutionizing how government entities serve their communities. As a leader in AI-enabled software designed specifically for public sector needs, OpenGov works diligently to improve the efficiency and accountability of government operations. In this entry-level role, you'll have the opportunity to connect with government leaders across the nation, introducing them to innovative solutions tailored for their challenges. Your responsibilities will include developing and executing effective prospecting strategies to generate qualified leads and coordinating product demonstrations for our Account Executives. We are looking for a motivated individual who has a passion for sales and a desire to contribute to business growth. During your journey with us, you will receive comprehensive training and mentorship, setting you up for continuous improvement and potential career advancement. If you are self-motivated, adaptable, and eager to learn about the evolving landscape of government technology, OpenGov offers an exciting opportunity for you to make a real impact. With a supportive team and a mission that matters, you’ll thrive in a results-driven environment where your ideas can truly influence change. Come be a part of a talented group dedicated to transforming public service through cutting-edge technology!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at OpenGov
What are the responsibilities of a Sales Development Representative at OpenGov?

As a Sales Development Representative at OpenGov, your key responsibilities include assessing market trends, generating qualified leads, coordinating product demonstrations, and developing prospecting strategies within the public sector. You'll be expected to maintain a high volume of prospecting calls and emails each week, using tools like Salesforce to track leads. Your work will directly impact how OpenGov connects with government leaders, making your role vital to the company’s growth.

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What qualifications are required to become a Sales Development Representative at OpenGov?

To be considered for the Sales Development Representative position at OpenGov, candidates typically need a Bachelor’s degree in Business, Finance, Accounting, or a related field. While 0-2 years of experience in sales or customer-facing roles is preferred, internships or relevant coursework can also be valuable. Familiarity with Salesforce and an understanding of the government sector can enhance your suitability for this dynamic position.

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How does OpenGov support the growth of its Sales Development Representatives?

OpenGov is committed to nurturing the growth of its Sales Development Representatives through comprehensive training and mentorship programs. You will receive hands-on training that prepares you for success while striving for company and individual targets. Additionally, with a strong emphasis on internal promotion and professional development opportunities, you’ll find clear pathways for advancement within the company.

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What does a typical day look like for a Sales Development Representative at OpenGov?

A typical day for a Sales Development Representative at OpenGov is fast-paced and dynamic. You’ll spend a significant portion of your day making prospecting calls, sending emails, and following up with leads. Engaging with potential customers, you’ll communicate the value of OpenGov’s offerings, nurture relationships, and schedule product demos—all while leveraging tools like Salesforce and LinkedIn to track your progress.

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What is the expected salary range for a Sales Development Representative at OpenGov?

The expected salary range for a Sales Development Representative at OpenGov is between $55,000 and $65,000, which includes base pay plus variable compensation based on company and individual performance. The final compensation package may vary based on qualifications, experience, and geographic location, ensuring competitive pay in the job market.

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Common Interview Questions for Sales Development Representative
How do you handle objections when speaking to potential clients as a Sales Development Representative?

When addressing objections as a Sales Development Representative, it's crucial to listen actively and acknowledge the client's concerns. After understanding their viewpoint, provide tailored responses that highlight how OpenGov's solutions address their challenges. Using real-life examples and emphasizing the benefits of our platform can help persuade them effectively.

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What strategies would you use to generate leads in the public sector?

To generate leads in the public sector as a Sales Development Representative, I would adopt a multi-channel approach, utilizing social media, email campaigns, and networking at relevant events. By researching local government needs and staying updated on trends, I can tailor my outreach strategies to align with their goals and challenges, creating meaningful connections.

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Can you describe a time you successfully worked on a team project?

In team projects, successful collaboration is vital. I would share how I contributed to a recent project by actively communicating with my team, ensuring tasks were completed on time, and providing support to colleagues. Highlighting moments of creativity and adaptability in overcoming challenges showcases my ability to be a team player, which is crucial in a Sales Development Representative role.

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What motivates you in a sales role?

As a Sales Development Representative, I find motivation in achieving targets and helping organizations streamline their operations. The satisfaction of transforming public sector services through innovative solutions energizes me, and I thrive in fast-paced environments where I can witness the tangible impact of my efforts.

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How do you prioritize your tasks when managing a high volume of leads?

In managing a high volume of leads, I prioritize my tasks based on the lead's potential value and engagement level. By using CRM tools like Salesforce to categorize and track leads, I can focus my efforts on the highest priority opportunities while still nurturing the relationships of others, ensuring nothing slips through the cracks.

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What do you know about OpenGov and its mission?

OpenGov is dedicated to enhancing governmental efficiency and accountability through AI-enabled software designed specifically for the public sector. The mission to empower local governments to adapt and serve their communities aligns with my values, and I'm excited about the opportunity to support such a meaningful cause.

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How would you approach cold calling potential clients?

When approaching cold calling, I would first research the potential client's needs and challenges. Starting the conversation with an engaging introduction, I'd aim to quickly establish rapport and present how OpenGov's solutions can positively impact their operations, ensuring to adapt my pitch based on their responses.

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What techniques will you use to follow up with leads after initial contact?

Following up with leads requires a balance of persistence and respect. I would schedule follow-up emails or calls based on the lead's response time, providing additional information or resources. Personalizing my follow-up communication based on our previous interactions demonstrates genuine interest and keeps the conversation going.

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Why do you think relationship-building is essential in sales?

Relationship-building is critical in sales because it fosters trust and loyalty between the client and the company. As a Sales Development Representative, establishing a strong rapport can differentiate OpenGov from competitors, as clients are more likely to engage with representatives who genuinely understand their needs and can effectively address their challenges.

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How do you stay organized while working in a fast-paced sales environment?

Staying organized in a fast-paced sales environment involves leveraging tools like CRM systems to track leads and set reminders for follow-ups. I would prioritize tasks daily, keeping a checklist to ensure all leads are addressed in a timely manner, and regularly review my activities to streamline processes and boost productivity.

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As an Enterprise Sales Engineer at Datadog, you'll be pivotal in closing deals and enhancing product offerings through customer insights.

Powering more Effective and Accountable Government

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DATE POSTED
April 10, 2025

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