Engineering Manager

Our mission is to inspire entrepreneurs and shoppers to find something new. We buy great brands built on Shopify, unlocking liquidity for small business entrepreneurs looking to start new adventures. We manage nearly 50 brands with over 100,000 products across apparel, beauty, home goods, and electronics.

Our team of e-commerce experts and engineers uses our proprietary technology and tooling, and advantages from our size, to grow our brands at scale.

Two million people have purchased OpenStore products, and soon, we’ll launch a consumer shopping app, helping people discover products in an all-new way. OpenStore was started in 2021 by top investor and operator, Keith Rabois, a former executive at PayPal, LinkedIn, and Square, and a co-founder of Opendoor. We are backed with $150M+ from world-class investors such as Atomic, Khosla Ventures, Founders Fund, General Catalyst, and Lux Capital.

ABOUT THE OPPORTUNITY: 

As the largest owner and operator of businesses built on Shopify, engineering is at the heart of our success.

Join OpenStore as an Engineering Lead and play a pivotal role in shaping and building our cutting-edge e-commerce platform. Our engineering team is crucial in developing the operational and growth infrastructure that powers our expansive portfolio of brands.

In this role, you will lead and inspire a high-performing engineering organization, driving the creation of multiple innovative products that support the rapid scaling of our owned brands. Your work will not only enhance our operations but also serve the broader Shopify ecosystem, which includes over 4 million businesses.

This is a unique opportunity to collaborate with top-tier talent and influence the trajectory of a dynamic, Series B startup. You will be instrumental in bringing our mission to life—empowering entrepreneurs and shoppers to find something new. 

We are seeking a candidate with a proven track record in fast-paced, evolving startup environments.

WHAT YOU’LL DO:

• You will act as an owner and responsible for designing, implementing, and monitoring all operations and critical performance metrics, and operational efficiency within the engineering organization.

• You will be an inspirational leader, building, developing, and leading multiple high performing engineering teams. 

• You will establish a vision and roadmap that defines our technology strategy to build both our product surface areas and the underlying infrastructure that will enable the business to grow sustainably. 

• You will establish best practices and procedures to ensure consistent adherence to a standard of excellence.

• You will create an environment focused on impact, fostering a culture of collaboration, trust, ownership, and open communication.

• You will seek truth and propose innovative ways to create a lasting impact.

• You will create a high-performance team through delivery of clear performance expectations and continuous feedback, while setting a strong bar for engineering standards, and high quality decision making.

WHAT YOU HAVE: 

• You have at least 15+ years experience operating in modern engineering practices, with a track record of leading, coaching, and mentoring high performing engineering organizations.

• You have at least 8+ years operating as an organizational leader, representing the engineering function. 

• You have extensive knowledge of building and designing scalable and resilient systems. 

• You have deep technical expertise in both product and infrastructure engineering, as well as a willingness to work at the lowest level of details. 

• You have a business orientation and can make the connection of ongoing organizational initiatives to broader company goals. 

• You have good product sense and an ability to bring a vision to life. 

• You have a successful track record of partnering effectively with stakeholders to integrate an engineering roadmap with other product development functions including but not limited to Product, Design, Data Science, and Operations.

• You are an excellent communicator when working with both technical and non technical stakeholders. 

• You foster an environment that is inclusive and values experimentation and risk taking.

WHO YOU ARE:

• You like to build and ship.  You value iteration, speed and progress over perfection. You choose to be optimistic but have a plan. You think strategically about prioritization while constantly delivering to unlock feedback and new directions.

• You thrive in fast-paced environments.  You are highly self motivated to do right by those internal and external and foster a growth mentality to achieve both. 

• You are analytically rigorous. You have a bias towards using data and analyses to make decisions. You have an interest in measuring the performance of your features and understanding their contribution to company KPIs.

• You are collaborative, organized, and thoughtful. You actively solicit feedback and are flexible to getting things done individually or through teammates you influence. You embrace intellectual rigor as a feature of improvement, not a relationship bug.

• You are curious. You possess a desire to learn and explore new ideas. You like to ask insightful questions and explore innovative solutions. You are not satisfied with surface-level answers, but like to uncover underlying principles and insights. 

• You are an owner. You take full responsibility for your work. You see challenges as opportunities and take initiative to drive results. Your focus is not only on fulfilling your role but also on contributing to the broader goals and success of the team. You proactively identify issues, propose solutions, and follow through to ensure successful outcomes.

OpenStore is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.