Operations Analyst (International)

Remote

Varsity Tutors, a Nerdy company, is seeking a detail-oriented and strategic Sales Operations Analyst to join our team. The Sales Operations Analyst will play a pivotal role in optimizing the efficiency of our sales processes and strategies, ensuring that our team operates at peak performance and aligns with broader organizational objectives. The ideal candidate will be self-motivated and a self-starter, display strong ownership, strong analytical capabilities, and have a bias for data insights and driving actionable improvements to our business.

About Nerdy:

Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. 

Qualifications

• Bachelor’s degree in a related field or equivalent experience is preferred.
• 2+ years of experience working with data analysis and process improvement.
• Strong analytical and quantitative skills; Comfortable diving deep into vast sets of data.
• Ability to effectively communicate data and information to management.
• Deep understanding of Excel and Google Sheets.
• Deep and abiding love for figuring out how things work, and making recommendations for improvement.
• Proven ability to identify, analyze, and solve ambiguous problems with attention to detail.
• Proactive, resourceful, and self-directed.
• Ability to perform multiple tasks and adapt to changing priorities.
• Team player and self-starter.
• Thrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel.
• Bonus points for experience with continuous improvement analysis and activities.
• English proficiency (written and oral)

Responsibilities

• Performance sales operations support-related activities, such as monitoring the performance of our systems, reporting when there are variances to plan, and helping us understand where those variances are. Then working with the operations and engineering teams to take action to get performance back on track.
• Identify areas of opportunity for improvement of processes.
• Generate reports at both high (summary) and low (verbose deep-dive) levels. Clear presentation and communication of data and highlights is key.
• Other duties as assigned and as needed.

Varsity Tutors Leadership Principles:

Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot

Benefits:

• Competitive Salary (paid in USD)
• Fully Remote Position
• Flexible Paid Time Off
• Free Learning Membership for you and your household (1-1 tutoring hours, unlimited use of on-demand services, and access to our online classes)
• Once-in-a-lifetime opportunity to help transform how the world learns!
• Fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture