Operations Analyst - Estimate

If opportunity doesn’t knock, build a door. - Milton Berle

Come build your door with us. It’s what we do here.

We are looking for an Operations Analyst – Estimate to join the Paradigm team. In this role you will have the opportunity to provide operations and solution support for our Estimate team.

What You Will Do:

• You will build standard processes to gather data to monitor the health of the estimating & modeling machine processes.
• You will identify problems, potential enhancements , etc. and partner with our internal developers to create solutions for complex business problems.
• You will serve as an internal systems consultant; responsible for implementing internal systems and projects that support Paradigm business functions. This includes gathering requirements, designing and documenting workflows, conducting system build, conducting and coordinating system testing, supporting end user training for internal systems.
• You will support key operational business functions across different business units such as monthly time and capacity reconciliation, coordinating cross-department operations meetings, and maintaining data within an internal data warehouse to support our customer-facing teams.
• You will assist with a variety of internal initiatives such as conducting impact analyses, conducting surveys, maintaining documentation, contributing to our internal knowledge base, monitoring system use, and creating or distributing operational reports.

What You Need to Succeed:

• You have 3+ years of experience in business operations, systems analyst or consulting work or customer service, ideally within the software industry.
• You are competent in the Microsoft suite of applications. Advanced knowledge of Microsoft Excel (able to build Macros) and Power BI are preferred.
• You have strong technical skills, are comfortable learning and adopting new tools, and are adept at applying processes or solutions to address business needs.
• You are highly organized and take a pragmatic approach to project execution.
• You are known for your excellent collaboration & communication skills with an ability to prioritize & coordinate work with a variety of internal stakeholders. This may include team members in sales, accounting, legal, product, services, human resources and marketing (in multiple offices & internationally).
• You are flexible, able to adjust and change direction as the business & tech environments evolve & change. You are entrepreneurial in spirit; unchartered territories & problems energize you.

Ready to Join? Apply online at www.myparadigm.com/careers/