Operations Manager - Rotterdam

Always wanted to know how our felyx scooters stay in good shape? As our Fleet hub Manager in Zuid-Holland you will be responsible for the biggest fleet within felyx in the cities Rotterdam, Den Haag, Delft and Wassenaar.

What you’ll be doing

As our Fleet Operations Manager you will be the right hand of our Area Manager in Zuid-Holland. You are his eyes and ears, and always on the spot for ad hoc requests. You will be responsible for everything what has to do with repairs and maintenance of our e-scooters. It’s a role with a lot of responsibility and freedom. Besides keeping the overview, you are always ready to do adhoc tasks to optimise the fleet all the time. You will be reporting directly to the Area Manager.

Your main tasks:

• Lead a team of SSAs to keep our fleet up and running
• Plan, monitor progress, evaluate effectiveness of work procedures for your department and make adjustments accordingly
• Align with the involved stakeholders to remain a high operationality
• Draft and lead KPI's
• Check, manage and adjust inventory in the workshops

We truly get excited if you

• Possess at least 2-3 years of experience in operations or a similar role
• Flourish when given freedom and like to show initiative
• A HBO and/or WO work and thinking level and a hands-on mentality
• Know how to multitask, prioritize and communicate with multiple entities at once
• Are fluent in Dutch (required) and speak English
• Have your driver license (B)
• Are available to work Full time

Bonus points if you

• Are a natural leader with experience in team management
• Are excited about sustainability and urban mobility services
• Have an entrepreneurial mindset (creative problem solver, dedicated, motivated, self-starter)
• Are passionate about Zuid-Holland, know the streets like the back of your hand and like operating an urban mobility service

Top 4 skillset

• Accurate
• Problem solving
• Multitask
• Know how to handle pressure

Joining our ride is becoming part of the leading global platform in urban mobility. Having a direct impact on the business with a high degree of independence, will give you a very steep learning curve.

What's in it for me?

An ambitious team of entrepreneurial colleagues with a shared passion for our mission. You will work in a transparent, fast-growing and inspirational environment in which you are able to take the lead over your own career and will get challenged on a daily basis! And next to that:

• 29 paid days off on fulltime base: 28 on the roll and a day off on your birthday!
• You will get 200 free felyx minutes.
• We want to invest in your future: a good pension plan is therefore in place (1/3 employee, 2/3 employer).
• We offer 6 weeks of paternity leave with 100% salary for all (upcoming) dads.
• We take your development seriously and encourage you to grow with the company and within your role.
• We have a new office where we’re able to offer you a tasty and healthy lunch.

Last but not least: fun, freedom and trust! We're not scared to work our butts off, but this is only possible once we all experience joy in the work that we do every day.

Not important to forget, we encourage you to grow with the company and within your role, so who knows what role you could have in a year or so, as we are continually growing in our journey towards ‘world domination’. Just kidding, market leader in Europe will do (for now).

We are very proud of the fact that we have been named by LinkedIn as a top start-up to work at for the second time in a row, together with many other prestigious awards we’ve received since our start in 2017. We are operational in The Netherlands, Germany and Belgium and will be launching many more (European) cities in the future. We have a strong focus on scaling up internationally.