Operations Supervisor

Operations Supervisor

Distribution Center (DC)

Shimano North America Holding, Inc. is a global company offering the world's sporting community top labels and brands, including Shimano, G. Loomis, Power Pro, and Lazer Sports.

We are seeking an Operations Supervisor to join our team! At Shimano, we welcome your talent, innovation, and enthusiasm.

We offer an exceptional array of employee benefits and incentives and are proud to support our employees' health and happiness. We offer paid time off, medical, dental, vision, employer-matching 401k, wellness incentives, a fully equipped on-site gym, rideshare, and much more.

Job Summary:

The Operations Supervisor oversees all activities within a specific department within the Distribution Center. Manage safety, daily operations, equipment maintenance, scheduling, daily inventory space, quality standards, and miscellaneous supply items for operating efficiently. Coordinates activities of workers and provides the required training. The position is also responsible for general housekeeping of the distribution center, assigning tasks as needed to maintain a safe, neat, and orderly environment.

Job Level:

Management/Supervisor

Essential Duties/Responsibilities:

• Manage and implement process controls in a specific department.
• Manage personnel, including hiring, training, counseling, and managing bi-annual performance reviews.
• Operate in an efficient and cost-conscious manner.
• Maintain facility 5S principles, process improvements, and service requirements.
• Meeting customers’ demands and customer service requirements.
• Daily communication and teamwork within the organization to improve service to customers.
• Facility maintenance, shift budgeting, and cost analysis.
• Operational reporting to include inventory, productivity, throughput, and accuracy

Job Qualifications:

• 3 – 5 years of experience in Distribution Center Management, Logistics, and /or Process Management.
• Excellent leadership and interpersonal skills are a must.
• Previous supervisory experience, including managing employee relations issues.
• Experience in inventory management.
• Experience in LTL/FTL and parcel carrier contracts and transactions.
• Experience with budgets, capital expenditures, and cost control.
• Ability to communicate both professionally and confidently.
• Ability to create professional memos, letters, e-mails, and reports.
• Must be able to think on your feet and make solid business decisions.
• Ability to perform work and maintain composure in high-stress situations.
• Must be able to identify, troubleshoot, and create solutions to problems.
• Must be able to understand and absorb new information quickly.
• Ability to create customer loyalty and service while improving operations.
• Understand and be willing to create change.

Education:

Bachelor’s degree preferred.

WORKING CONDITIONS

Environment:

• Approximately 100% of the time performing job duties is spent indoors in a warehouse with limited heating or air conditioning.
• Approximately 75% of the time is spent on the computer.
• Noise level in the work environment is usually moderate.
• The temperature of the work environment can be equal to the outside temperatures of the area.

Physical Demands:

• Occasionally lift from overhead or below the waist.
• Occasionally bend, twist, push, pull, climb, squat, crawl and kneel.
• Frequently reach with hands and arms; climb or balance; stand and walk; grasp with hands and fingers; and lift (up to 50 lbs.).
• Continuously sit, use hands to finger, handle or feel objects, tools, or controls.

Machines, Tools and Equipment

• Continuously use copier, fax, printers, and 10-key calculator.
• Continuously use writing instruments, computer and telephone.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and change responsibilities and duties herein without notice.

Shimano North America is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.