Job details

Customer Success Associate

Optimove, a global marketing tech company, is seeking a Customer Success Associate to support CSMs on day-to-day tasks, onboard customers, and communicate product updates.

Skills

Strong communication and interpersonal skills
Ability to multitask and work under pressure
Attention to detail and quality
Cross-functional collaboration

Responsibilities

Supporting CSMs with customer inquiries and issue resolution
Assisting with customer onboarding and training
Monitoring open tickets and escalating issues internally
Executing customer-based projects and ensuring timely delivery
Collaborating with internal stakeholders and communicating product updates

Education

Bachelor's degree in related field

Benefits

Competitive salary and benefits package
Career growth opportunities within the company
Collaborative and supportive work environment

To read the complete job description, please click on the ‘Apply’ button

Optimove Glassdoor Company Review

4.4

Optimove DE&I Review

4.6

CEO of Optimove

Pini Yakuel

Approve of CEO

By Optimove

Combining marketing art and data science, Optimove's mission is to empower brands with the “emotional intelligence” required to communicate with their customers most effectively at all times, via all available channels. Our goal is to help compani...

5 jobs

MATCH

Calculating your matching score...

FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Internet & Web Services

TEAM SIZE