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Senior Sales Operations Analyst

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

Responsible for enabling sales growth, measuring & incentivizing sales performance, and driving
efficiencies in the sales planning process. Supports the Sales Planning & Performance Manager to execute
key processes in the annual and quarterly sales cycles (e.g. commissions calculations, sales alignment
management, etc.)

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

  • Administers sales incentive plans and owns process for calculations and quality checks, including operations of
  • Incentive Compensation Management (ICM) platform
  • Provides accurate & timely reporting on business and seller performance for senior management
  • Maintains source of truth files for the enterprise relating to sales headcount and alignments – e.g. through MDS 
  • tables
  • Provides a high level of service and responsiveness to inquiries from the sales team, ensuring transparency of
  • key processes
  • Partners with Finance team to ensure connectivity between financial budget & forecasting processes and Sales 
  • team goals. Provides key inputs for analyses, e.g. data around total sales resources deployed by market
  • Partners with sales leaders to implement effective sales resource deployment models in local markets, ensuring 
  • sound business case for resourcing levels and mix, in partnership with Analytics team.
  • Leads ongoing business processes (e.g. the exceptions process or quota creation process) under the direction of 
  • the Manager
  • Partners with IT and manages key account hierarchy and alignment data for company
  • Provides ad-hoc reporting as requested
  • Performs other duties as needed


Supervisory Responsibilities
Does this position have supervisory responsibilities?
(i.e. hiring, recommending/approving promotions and 
pay increases, scheduling, performance reviews, 
discipline, etc.)

  • No

Basic Education and/or Experience Requirements

  • Bachelor’s Degree or Equivalent in Finance, Marketing or another quantitative major
  • 2-4 years of applicable experience
  • Basic Qualifications
  • Self-starter – proactive mindset. Ability to work independently with high level guidance
  • Strong Excel skills and ability to analyze large amounts of data to derive business insights
  • Strong attention to detail and quality mindset
  • Ability to prioritize and handle multiple tasks and projects concurrently
  • Experience creating process flows and identifying opportunities to improve process performance
  • Experience working in a customer support environment. Incorporates perspective of customer into work and 
  • provides a high level of service 
  • Strong interpersonal skills and the ability to interact well with all individuals at various levels. Ability to work 
  • cross-functionally and lead by influence
  • Ability to work with confidential material and maintain confidentiality along with sensitivity to employees and
  • customers’ needs and data.
  • Excellent verbal and written communication skills.
  • Proficient group presentation skills.


Preferred Qualifications & Interests (PQIs)

  • Finance and/or compensation experience
  • Experience with an Incentive Compensation Management (ICM) or Sales Performance Management (SPM) 
  • solution – e.g. Xactly, Varicent, SAP, Oracle
  • Salesforce.com experience

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $68,841.68-$114,714.07

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Average salary estimate

$91777.5 / YEARLY (est.)
min
max
$68841K
$114714K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Operations Analyst, Option Care Health

Are you ready to take your career to the next level as a Senior Sales Operations Analyst at Option Care Health in Chicago, IL? This is more than just a job; it’s an extraordinary opportunity to join the nation’s largest independent home and alternate site infusion services provider, where your contributions will directly impact the lives of patients with complex health needs. At Option Care Health, we believe in creating a positive workplace that values diversity, innovation, and exceptional care. As a Senior Sales Operations Analyst, you'll be at the heart of enabling our sales growth. Your responsibilities will include administering sales incentive plans, providing timely and accurate reporting on sales performance, and collaborating with the Finance team to align financial forecasts with sales goals. You’ll support our sales managers by ensuring resources are effectively deployed in local markets and managing vital sales alignment data. If you thrive on data analysis and have a knack for improving processes, this role is definitely for you! With a supportive team and a commitment to excellence, Option Care Health encourages you to maximize your potential and contribute to a culture where everyone succeeds together. Here, you won't just be an employee; you’ll be part of a community making a difference. So gear up for a rewarding journey where your insights will shape the future of healthcare!

Frequently Asked Questions (FAQs) for Senior Sales Operations Analyst Role at Option Care Health
What are the main responsibilities of a Senior Sales Operations Analyst at Option Care Health?

As a Senior Sales Operations Analyst at Option Care Health, your main duties will include administering and managing sales incentive plans, providing accurate reporting on sales and seller performance, maintaining critical sales headcount data, and collaborating with cross-functional teams to support sales goals. You will also help identify process improvement opportunities and provide high-level service to the sales team.

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What qualifications do I need to apply for the Senior Sales Operations Analyst position at Option Care Health?

To be considered for the Senior Sales Operations Analyst role at Option Care Health, candidates should possess a Bachelor’s Degree in Finance, Marketing, or a related quantitative field, along with 2-4 years of relevant experience. Strong Excel skills, attention to detail, and the ability to analyze data for business insights are key requirements.

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How does the Senior Sales Operations Analyst support the sales team at Option Care Health?

The Senior Sales Operations Analyst plays a crucial role in supporting the sales team at Option Care Health by delivering timely and accurate performance reports, managing sales incentive calculations, and ensuring sales processes are transparent and efficient. This role requires strong interpersonal skills and the capability to collaborate effectively with team members across various levels.

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Can you provide details about the work environment for the Senior Sales Operations Analyst at Option Care Health?

The work environment at Option Care Health for the Senior Sales Operations Analyst is team-oriented and supportive, emphasizing collaboration and open communication. Employees are valued for their input, and the company is dedicated to fostering an inclusive culture that encourages personal growth and development.

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What career growth opportunities exist for a Senior Sales Operations Analyst at Option Care Health?

Option Care Health offers significant career growth opportunities for the Senior Sales Operations Analyst role. With a focus on employee development and a commitment to promoting from within, successful analysts can advance into higher management roles or specialize further in sales operations or finance.

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Common Interview Questions for Senior Sales Operations Analyst
What experience do you have with administering sales incentive plans as a Senior Sales Operations Analyst?

In your response, focus on any specific examples where you've successfully managed sales incentive plans, detailing the processes you followed and how you ensured accuracy and timeliness. Illustrate your familiarity with tools or software like an Incentive Compensation Management platform.

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How do you prioritize tasks in a fast-paced environment like Option Care Health?

Discuss your method for prioritizing tasks, such as creating to-do lists or using project management tools. Emphasize your ability to juggle multiple tasks without compromising quality, demonstrating your proactive approach to meeting deadlines in a dynamic workplace.

Join Rise to see the full answer
Can you describe a situation where you provided high-level service to the sales team?

Share a specific instance where you went above and beyond to assist a member of the sales team. Detail what the situation was, how you handled it, and the positive impact it had on the team's performance, showcasing your interpersonal and problem-solving skills.

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What tools or software are you proficient in that are relevant to the Senior Sales Operations Analyst position?

Be sure to mention specific software you’ve used, such as Salesforce, Excel, or ICM tools. Talk about how these tools helped you analyze data or improve processes, and be prepared to explain a project where you utilized them effectively.

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How do you ensure data accuracy when handling sales performance reports?

Explain the steps you take to maintain accuracy, such as double-checking your work, utilizing data validation tools, or having processes in place for cross-verification. Emphasizing your attention to detail will help reinforce your fit for the role.

Join Rise to see the full answer
What analytical techniques do you prefer to use when interpreting large datasets?

Discuss your preference for techniques like trend analysis, pivot tables, or statistical methods. Share how these analyses have helped you derive business insights and informed decision-making in your previous roles.

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How would you approach collaborating with finance and sales teams to align goals?

Outline your communication strategy for ensuring all parties understand their roles in achieving shared goals. Highlight the importance of regular updates and meetings to align priorities and deadlines, showcasing your team-oriented mindset.

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What challenges do you foresee in the Senior Sales Operations Analyst role and how would you address them?

Identify some potential challenges, such as data discrepancies or resistance to process changes. Discuss proactive solutions you would implement, like developing standardized processes or enhancing communication efforts among departments.

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What motivates you to excel in a Senior Sales Operations Analyst position?

Share what drives your passion for sales operations and how you find motivation in fostering growth, efficiency, and innovation. Your answer should reflect both personal and professional motivations relevant to the role.

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How do you stay updated on trends in sales operations and analytics?

Discuss following industry publications, joining professional networks, or participating in webinars and workshops. Emphasizing a commitment to continuous learning will demonstrate your dedication to staying current in the field.

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Growth & Learning
Fast-Paced
Collaboration over Competition
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

For the last 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 6,000 strong— a...

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Full-time, on-site
DATE POSTED
April 20, 2025

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