Senior Manager, Industry Demand Generation and Client Success Operations - job 4 of 9

Job DescriptionThe Sr. Manager will be responsible for driving internal engagement across several lines of business, and leading initiatives across a range of operational activities all focused on ensuring successful renewal outcomes. This role will lead and manage an operational team responsible for onboarding and training initiatives, process creation and documentation, user support, requirements gathering and testing for systems and tools used in the renewal cycle, reporting and other initiatives as determined based on business needs.The ideal candidate will be energized with building a bright future and have demonstrated skill in sales and operations management. They will also have had prior experience working with and leading different operational disciplines and proven success in developing and cultivating teams. Direct experience working in Oracle Service Contracts, Oracle CPQ, and Oracle Installed Base is preferred.7+ years of progressively increased responsibilities in sales operations and operational management is desired. Proven track record in managing multiple operational initiatives through completion. Skilled in bringing all stakeholders to the table to resolve complex challenges with competing priorities. Ability to thrive in a dynamic environment and re-engineer business processes where needed that deliver tangible results.The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and Oracle Health Client Success community.This role has a requirement for in Oracle office work three days per week.Requirements• At least 5 years proven work experience as Operations Manager or equivalent in the technology market• BA/BS degree in Business, Operations Management or related field, advanced degree highly desirable• Deep knowledge of organizational effectiveness and operations management best practices• Outstanding leadership and organizational skills• Excellent written, verbal, and interpersonal skillsCareer Level - M3QualificationsDisclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $97,400 - $199,500 per year. May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:• Medical, dental, and vision insurance, including expert medical opinion• Short term disability and long term disability• Life insurance and AD&D• Supplemental life insurance (Employee/Spouse/Child)• Health care and dependent care Flexible Spending Accounts• Pre-tax commuter and parking benefits• 401(k) Savings and Investment Plan with company match• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.• 11 paid holidays• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.• Paid parental leave• Adoption assistance• Employee Stock Purchase Plan• Financial planning and group legal• Voluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.• Which includes being a United States Affirmative Action Employer