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Job DescriptionDo you want to be a part of changing healthcare? Oracle is excited to be using our resources, knowledge, and expertise-as well as our successes in other industries-and applying them to healthcare to make a meaningful impact. As people, we all participate in healthcare, it's deeply personal, and we put the human at the center of each of our decisions. Improving healthcare for all requires bringing unique perspectives and expertise together to holistically tackle the biggest problems in global health including physician burnout, patient access to data, and barriers to quality care.Oracle Health Applications & Infrastructure (OHAI) is developing patient-and provider-centric solutions rapidly and securely. We use the value of Oracle Cloud Infrastructure (OCI) to our customers as we work across patient, provider, payor, public, population health and life sciences industries. At OHAI, you will work with authorities across industries and have access to the latest technology. We apply artificial intelligence, machine learning, large language models, learning networks, and other data intelligence and analytics in an applied way, embedded into our solutions.Join us in creating people-centric healthcare experiences!Career Level - IC5ResponsibilitiesWhat You'll Do• Explore and analyze patterns of performance and other reliability issues for Infrastructure as a Service (IaaS) products and services• Engage with Development and Service partners to identify improvement opportunities for IaaS and propose solution approaches related to network, Windows enterprise services (AD/DNS), OLVM/OKVM, and migration of services to Oracle Cloud Infrastructure (OCI).• Contribute to definition of SLIs and SLOs focused on the IaaS product, stack, and service• Telemetry data acquisition and ingestion• Analyze metrics and SLO breaches• Present data and analysis to various audiences including executives• Service Accountability -You will be part of the SRE and architecture team, whose mission is the shared full stack reliability of a collection of services and technology areas, with our Development partners.• Broad Interests - The SRE domain is an unusually broad one in terms of skills needed and exercised. This SRE will be a rare mix of System Engineer and Development Engineers with the ability to understand and explain the effect of product architecture decisions on the ability to run distributed systems. You are driven by professional curiosity, and a desire to develop deep understanding of services and dependencies.• Cross-team collaboration - You will engage with and present to a wide variety of audiences, ranging from individual contributors and teams to executive leadership. You will empathize and interact with these personas on their terms is a useful capacity.What You Need to HaveA Technical BS or MS, or equivalent experienceKnowledge of :• Oracle Cloud Infrastructure, or similar cloud environments• Infrastructure as a Service (IaaS)• Systems thinking• Large scale applications and deployments• Excellent written and verbal communication skills• Service Reliability Engineering• Methodical approach to troubleshooting complex problems• Most importantly, the aptitude to be a good team player and the willingness to learn and implement new Cloud technologies as neededThe ideal candidate will understand:• IaaS platforms, integration, deployment and support• Oracle Cloud Infrastructure - migration of service to OCI• IaaS performance metrics and fluency to understand reports• General web application performance and reliability• Metric data acquisition tools and techniques• Defining and documenting technical architecture of complex and highly scalable products• Mentoring junior SREs and Infrastructure Architects across the organizationDisclaimerCertain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $95,600 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following• Medical, dental, and vision insurance, including expert medical opinion• Short term disability and long term disability• Life insurance and AD&D• Supplemental life insurance (Employee/Spouse/Child)• Health care and dependent care Flexible Spending Accounts• Pre-tax commuter and parking benefits• 401(k) Savings and Investment Plan with company match• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.• 11 paid holidays• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.• Paid parental leave• Adoption assistance• Employee Stock Purchase Plan• Financial planning and group legal• Voluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling [Phone number shown when applying], option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.• ** Which includes being a United States Affirmative Action Employer**