Technical Analyst 4

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.25621)Employer will accept a Master's degree in Computer Science, Engineering, or related field and 3 years of experience in the job offered or in a Computer- related occupation. Position requires:1. Exadata Implementations;2. Oracle Exadata Cloud Services;3. ASM architecture;4. RAC architecture;5. Clustering technologies from different vendors;6. Oracle database features;7. Large Database management systems;8. Support tools and Oracle diagnostics;9. Programming and troubleshooting knowledge in C or C++;10. Unix, Linux and Windows operating systems;11. Hardware debugging skills.Career Level - IC4