Job details

Senior Learning Specialist

Hi, we're Oscar. We're hiring a Senior Learning Specialist to join our Decentralized Learning team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will design and facilitate training content to foster an agile workforce. You will play a crucial role in achieving high-quality training standards aligned to key business outcomes.

You will report to the Associate Operations Manager, Decentralized Learning.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $72,800 - $95,550 per year. The base pay for this role in all other locations is: $65,520 - $85,955 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

Create, design, and build both instructor-led and eLearning content via authoring tools, applying adult learning theory to maximize learner success
Collaborate with subject matter experts to source key content needed to design trainings
Audit and update training content, leveraging subject matter experts and learning feedback to ensure accuracy and effectiveness
Identify opportunities to reduce waste in training content through consolation and standardization
Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners
Compliance with all applicable laws and regulations
Other duties as assigned

Qualifications

2+ years experience developing training in a production environment, including eLearning design
2+ years experience facilitating or presenting in company meetings
2+ years experience working with teams in multiple locations within multiple disciplines
2+ years working in a collaborative environment with a diverse set of people

Bonus Points

Instructional Design Certification
PMP and/or Six Sigma Certified
Bachelor’s degree
Experience working in a call center support function
Experience in health insurance
Experience working in a regulated industry
Experience working with BPOs

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

Oscar Health Glassdoor Company Review

3.2

Oscar Health DE&I Review

No rating

CEO of Oscar Health

Mark Bertolini

Approve of CEO

Average salary estimate

$80535 / YEARLY (est.)

min

max

$65520K

$95550K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Learning Specialist, Oscar Health

Hello there! We're Oscar, and we’re thrilled to announce that we're on the lookout for a Senior Learning Specialist to jump aboard our Decentralized Learning team. You’ll be at the forefront of crafting innovative training content that transforms our workforce into a dynamic, agile unit. Since our start in 2012, Oscar has been pioneering a unique health insurance experience, leveraging cutting-edge technology to put our members' needs first—like a trusted family doctor. In this role, you will design, create, and deliver training programs that align perfectly with our key business objectives, ensuring everyone feels empowered and knowledgeable. You’ll collaborate closely with subject matter experts, continually refining training materials to maintain high standards of accuracy and effectiveness. What’s more, you’ll have the flexibility of a remote work environment while still enjoying the camaraderie of an in-office culture, especially if you're within commuting distance to our vibrant offices in New York, Tempe, or Los Angeles. We focus on inclusion and authentic representation, believing that diverse perspectives are crucial in revolutionizing healthcare. Along with competitive pay, you’ll enjoy fantastic benefits, including an unlimited vacation policy and performance bonuses. If you’re passionate about learning and development in a mission-driven organization, we can’t wait for you to apply and join us on this journey!

Frequently Asked Questions (FAQs) for Senior Learning Specialist Role at Oscar Health

What are the responsibilities of a Senior Learning Specialist at Oscar?

The Senior Learning Specialist at Oscar is responsible for creating and facilitating training content that enhances the skills and knowledge of the workforce. Responsibilities include designing instructor-led and eLearning courses, collaborating with subject matter experts, auditing existing training materials for accuracy, and leading engaging training sessions for diverse audiences, both in-person and online.