Healthcare Outreach Specialist

Job Summary:Your responsibilities in this position will include working closely with the Ecosystem Lead and cross-functional colleagues to coordinate efficient and effective services to healthcare provider (HCP) customers. As the primary point of contact, you will need to have a wide breadth of expertise and be able to communicate complex on-label information based on approved content.Educational Initiatives for HCPs:• Prior authorization requirements can add an extra layer of complexity to the process of accessing products in local markets, potentially delaying patients' access to necessary treatments• Sales professionals must be adept at communicating on-label information confidently to build trust with physicians and effectively help patients make informed decisions• Published expert opinions are often used to inform patient care decisions. These opinions are typically written by leading experts in the field and can provide valuable insights into the latest research and clinical practices• The talent to properly connect providers in real-time with on-demand CSSs as queries arise• Engaging with customers through a variety of digital means is now essential to business success. This allows customers to be directed to appropriate personnel, including the CSS. The loop can be closed by ensuring that the customer's request has been satisfied and receiving feedback on the quality of the interaction• As healthcare continues to evolve and innovate, thought leaders are needed to help shape the future of care. By organizing speaker programs and bringing together local provider groups, you can help to foster an environment of growth and development in the industry• Business planning is a continuous process, and staying up-to-date with the latest market insights is essential. Collaborating with the ecosystem team allows organizations to make data-driven decisions and adjust plans as neededQualification:• The position demands at least two years of experience in pharmaceutical or medical device sales• To be considered, it is required that applicants live within a commutable distance of 50 miles from the main city in the sales area• Prior experience in cross-functional work within commercial life sciences, including pharma or biotechnology, or a related industry where engaging with payers and health systems is key, is a requirement for this position• We are after a talented individual with at least four years of experience working in sales with HCPs and a strong understanding of navigating the complexities of a dynamic healthcare system, handling multiple products• The experience gained by working as a clinical nurse or Advanced Practice Nurse (APN) is considered essential for professional development in the healthcare field• Being comfortable and effective in an ambiguous and evolving work setting• Effective coach and mentor with a proven track record of helping others increase productivity, develop new skills and exceed performance expectations• Demonstrates a history of successfully achieving or surpassing financial and other measurable goals, while also accomplishing qualitative objectives• Having the capability to find pertinent data, order it by priority, and employ it to solve complex ecological problems is an advantageous expertise• The ability to assimilate and convey intricate clinical and product knowledge is an important aptitude• Adeptness in handling operational problems related to the dissemination of healthcare items to individuals, such as reimbursement and distribution.Skills:• Results-Oriented Accountability - Keeping the spotlight on important strategic objectives, taking ownership of achieving high-performance standards, and leading the charge for meaningful change.• Exercise strategic thinking to problem solve and make decisions that consider the future impact on customers, patients, employees, and the business.• An ongoing emphasis on the demands of our clients and stakeholders is fundamental to fostering a patient customer-centric culture.• Demonstrating professional, genuine, and respectful communication skills can have a substantial impact on influencing people at all levels and fostering a favorable outcome for Otsuka.• Collaborative Diversity - Appreciate diverse perspectives when collaborating with others and endeavor to create partnerships that contribute to progress toward common goals.• By prioritizing professional development, businesses can improve their overall productivity, efficiency, and profitability.Disclaimer:This job listing serves to present an overview of the general expectations and duties that are associated with the position. It is not a comprehensive listing of all responsibilities that may be assigned to the job role. Otsuka may alter and modify the duties associated with the position as necessary to align with business objectives.Statement Regarding Job Recruiting:Otsuka values the security of your personal data and takes it very seriously. Please be advised that some people may attempt to impersonate our employees or representatives to obtain access to your personal information or extort money from you by falsely offering jobs that we supposedly endorsed.Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.If someone contacts you about a possible job at Otsuka and requests you to download a third-party application for communication, it is not genuine. Scammers may also send offers or claims from a phony email address instead of an official Otsuka email ID. As a result, please check such an email address with extra caution, since criminals can alter an authentic Otsuka email ID with minor changes or spelling errors.Job applicants are advised that direct communication queries to Otsuka either through phone or email are not accepted.About Us:Otsuka America Pharmaceutical, Inc. has unveiled a new customer engagement approach that signals a move towards personalized care and support for patients. The approach is based on patients' local care settings, with the goal of delivering a superior quality of care and service that meets the changing needs of patients, caregivers, and healthcare providersImproved patient experiences are enabled through the ecosystem approach adopted by account management, medical, patient access and market access teams. Through engagement with local healthcare systems, opportunities to improve care coordination are identified, with digital-enabled support closing gaps where necessary.