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Job Summary:The chosen candidate will serve as the primary link between healthcare provider (HCP) customers and cross-functional teams, namely Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs). This will require exceptional knowledge of complex on-label information based on approved content, in addition to working within strict guidelines.Educational Initiatives for HCPs:• Companies operating in the pharmaceutical industry must have a clear understanding of the expectations for product availability in local markets, and must work to ensure that they can meet these expectations in order to maintain customer satisfaction• Properly conveying on-label information and demonstrating proficiency in navigating complex information aligns with the company's commitment to ethical pharmaceutical practices• Discharge protocols should be carefully reviewed to ensure that all necessary information is provided to the patient and their caregivers. This can help ensure a smooth transition of care and reduce the risk of readmission• The talent to properly connect providers in real-time with on-demand CSSs as queries arise• The importance of personalized customer engagement cannot be overstated, and digital tools have made it increasingly efficient. Via various online interfaces, customers can be connected with colleagues (e.g., CSS) to fulfill their requests and close the loop whilst soliciting input on the experience• To be a thought leader in healthcare, you need to be actively engaged in discussions and continually seek out opportunities to learn and connect. By organizing speaker programs and local provider groups, you can help provide these valuable experiences for others in the industry• Understanding local market dynamics is key to developing effective business strategies. By gathering insights from customer-facing roles, organizations can craft tailored approaches to address unique market challengesQualification:• A minimum of two years of experience in sales of pharmaceuticals or medical devices is mandatory• The requirement dictates that individuals need to reside within a reachable distance of 50 miles from the main urban center of the sales territory• To be considered for this role, applicants must possess prior cross-functional experience in commercial life sciences, such as pharma or biotechnology, or a similar field that involves interacting with important healthcare stakeholders like payers and health systems• We are seeking a qualified individual who possesses a minimum of four years of experience working in sales with healthcare professionals. It is preferred that the candidate has managed multiple products and understands the complexities of the healthcare system• Nurses with clinical experience or Advanced Practice Nurse (APN) qualifications are in great demand in today's healthcare industry• The talent to adapt and succeed in an ambiguous and shifting workplace• Effective coach and mentor with a proven track record of helping others increase productivity, develop new skills and exceed performance expectations• Has repeatedly and consistently achieved or surpassed financial and other measurable goals, as well as qualitative objectives• The competence to identify and organize relevant data, prioritize it, and use it to resolve complicated ecological challenges is a valuable skill• Being able to grasp and communicate complex clinical and product details is an advantageous skillset• Ability to effectively address operational hurdles related to the delivery of medical commodities to recipients, such as payment and logistics.Skills:• Commitment to Results - Concentrating on crucial strategic objectives, being accountable for excellent levels of performance, and actively leading innovation and change.• Problem solve with a strategic outlook that factors in the long-term effects of business decisions on customers, staff, and the organization.• An ongoing emphasis on the demands of our clients and stakeholders is fundamental to fostering a patient customer-centric culture.• The ability to communicate with logic, precision, and courtesy can profoundly affect Otsuka's success in achieving its desired ends.• Seeking Perspectives - Actively look for the perspectives of others when collaborating and strive to create diverse partnerships that facilitate progress toward mutual objectives.• To succeed in the competitive world of business, it is essential to actively engage in professional development initiatives.Disclaimer:Discrimination of any kind will not be tolerated during the hiring process or during the course of employment at Otsuka. All applicants will be evaluated based on their merit and qualifications, and not on any protected characteristic.A statement outlining the various stages of the recruiting process for job vacancies:Otsuka values the security of your personal data and takes it very seriously. Please be advised that some people may attempt to impersonate our employees or representatives to obtain access to your personal information or extort money from you by falsely offering jobs that we supposedly endorsed.Otsuka does not require payment of any kind or financial information during the job application process. We do not ask for credit card or bank account details, and we do not offer money for equipment, software or processing fees. If you receive any offers of such nature, kindly note that these claims are fraudulent. Please be cautious when you receive such requests and do not give out any financial information or make any payments.Otsuka will never demand that you use a third-party application to discuss actual employment opportunities. Scammers can send offers or claims through a fake email address, such as Yahoo, Hotmail, Gmail, etc, rather than an official Otsuka email address. Consequently, meticulously evaluate such an email address, as criminals can modify an authentic Otsuka email address by changing or duplicating certain letters.Otsuka is solely responsible for its recruitment activities and will not collaborate with headhunters who are not under a valid agreement at any particular point in time.About Us:Otsuka America Pharmaceutical, Inc. has unveiled a new customer engagement approach that signals a move towards personalized care and support for patients. The approach is based on patients' local care settings, with the goal of delivering a superior quality of care and service that meets the changing needs of patients, caregivers, and healthcare providersImproved patient experiences are achieved through the ecosystem approach, which involves account management, medical, patient access and market access teams collaborating to engage with local healthcare systems. Digital-enabled support is used to bridge care gaps and ensure continuity of care.