EDI Analyst (Contract)
As a family of brands, it is Our Home's ethos to create and provide delicious, wholesome snacks to communities throughout the U.S. at a great value. We strive to create snacks that offer nourishment and a warm and welcoming sense of familiarity. Our Home is not just the house we live in, but the communities of which we are a part. Our Home gets the best snacks into hands, homes, and communities around the country so that we can flourish together.
We believe that a unified culture and shared values are essential to our success. At Our Home...
We have Growth Mindsets: We grow ourselves, our teams, and our company, both personally and professionally.
We embrace Integrity & Accountability: We do what we say we are going to do, and take ownership of our actions.
We Push the Boundaries: We challenge the status quo, and are creative problem solvers who win where others don't.
We believe that we are Stronger Together: Collaboration is at the center of what we do. We win and lose together.
Our Home makes snacks for everyone and will continue to be known for flavorful snacks with better ingredients that satisfy every occasion and craving. We deliver this through our portfolio of household favorite snack brands, including Pop Secret, From The Ground Up, Food Should Taste Good, Popchips, RW Garcia, Good Health, Parm Crisps, Sonoma Creamery, and You Need This. Our Home is one of the fastest growing Better For You food brands in the country and this explosive growth requires great people with a passion for better-for-you snacks.
Our Home is seeking a skilled EDI Analyst to primarily support our order-to-cash process, ensuring accurate and timely processing of orders and invoices with our trading partners. In this role, you will work closely with the EDI Manager, customer service, and the accounts receivable team, monitoring EDI transactions, resolving errors, assisting with partner onboarding, and contributing to system maintenance and optimization.
Please note: This is a contract role for 6 months but could become a broader full-time opportunity.
The ideal candidate will possess:
- A solid understanding of EDI standards and document types.
- Strong analytical, problem-solving, and communication skills.
- Experience with EDI platforms (SPS Commerce) and ERP systems (NetSuite).
- A growth mindset and an initiative-taking approach to problem-solving.
Responsibilities
- Monitor EDI transactions in NetSuite, SPS Commerce, and customer portals, focusing on customer order, fulfillment, and invoice documents, to ensure timely and accurate processing.
- Support onboarding of new trading partners.
- Perform data quality checks on orders and invoices to ensure accuracy and prevent payment delays.
- Analyze EDI transactions for errors, identify root causes, and support the implementation of solutions.
- Collaborate effectively with stakeholders to resolve errors and inquiries.
- Contribute to process improvements to enhance the efficiency of our EDI processes.
- Maintain documentation of EDI processes.
- Ensure the security of EDI data and systems.
- Triage and escalate complex issues to the EDI Manager.
- 4+ combined years supporting EDI, Customer Service, or Supply Chain operations, with a minimum of 1 year dedicated to EDI.
- Understanding of EDI standards and document types related to orders (e.g., 850, 856) and invoices (810), and their application in business processes.
- Familiarity with ERP systems and EDI integration principles.
- Strong analytical, problem-solving, and communication skills.
- Proficiency in spreadsheet software used for data tracking and analysis.
- Ability to work effectively in a remote environment and manage multiple tasks.
- Growth mindset, a willingness to learn new technologies, and an aptitude for problem-solving and adapting to new challenges.
Preferred Qualifications
- Bachelor's degree in information technology, computer science, or a related field.
- Experience with SPS Commerce, NetSuite, and 3PL (third party logistics) integrations.
- Familiarity with customer portals such as Walmart’s RetailLink, Kroger’s Lavante, and Amazon’s Vendor Central.
- Experience working for a food manufacturer.
Average salary estimate
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Our Home is seeking a passionate EDI Analyst (Contract) to support our dynamic order-to-cash process, ensuring we keep delivering the best snacks to our communities! As part of a fast-growing family of brands known for wholesome snacks like Popchips and Food Should Taste Good, you'll be working in a fun environment that values collaboration and creativity. In this 6-month contract role, you’ll primarily work alongside the EDI Manager and other teams, monitoring EDI transactions and resolving any hiccups to ensure orders and invoices are processed accurately and on time. We’re looking for someone who has a solid understanding of EDI standards and experience with platforms like SPS Commerce and NetSuite. You’ll play a critical role in onboarding new trading partners, performing data quality checks, and optimizing our EDI processes. But it’s not all about the numbers! We believe in personal and professional growth, and we want you to embrace your initiative-taking mindset to push boundaries and make things better. If you have a strong mix of analytical and communication skills along with a love for problem-solving, you’ll fit right into our culture. Join us at Our Home, where we bring delicious snacks to tables across the U.S. and thrive together in a supportive community. This position could potentially lead to a broader full-time opportunity with us. So, if you have the drive and enthusiasm for better-for-you snacks, we can’t wait to meet you!
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