Data Protection Analyst

The Team

Outreach has a passion for privacy, data, and technology. Our privacy group enjoys partnering with cross-functional teams to enhance data protection practices and compliance within our company’s global footprint. We enjoy solving problems by analyzing data and taking action alongside partners.

The Role

The Data Protection Analyst will assist in compliance and data protection reviews, assist in coordinating privacy projects, and work with our tech and product teams to align business operations performed to applicable laws. This role will work cross-functionally in partnership with other Outreach teams including Sales, Legal, Product, Engineering, and Information Security.  Outreach Privacy works closely with the Outreach governance, risk, and compliance team to review policies and controls that integrate into a larger data protection and governance program.

The role requires that you have a basic understanding of current privacy regulations, working knowledge of databases and query skills, and strong organizational skills to manage multiple projects and workstreams simultaneously.  In this role, you will collaborate across the company on programs that strengthen our security and privacy practices.

Location: We're looking to hire this role remote within the US, preferably in the CT or ET time. zone. #LI-Remote

• Identify and flag legal and privacy issues in existing product functionality and work with the appropriate teams across the company to address them
• Identify and flag issues with compliance with privacy controls, gaps in performance, and remediation activities to address these risks
• Coordinate with the control owners to ensure all relevant privacy controls are well-designed, effective, and periodically tested
• Support global privacy initiatives to ensure Outreach products and processes appropriately protect our customer's data including data handling, acceptable use, and consent
• Support the development of and execution of a comprehensive privacy governance and risk-based strategy by working with cross-functional partners across the organization
• Support operational aspects of Outreach’s Privacy Program including 1) performing data collection or privacy impact assessments 2) participating in the privacy accreditation(s) and 3) providing reporting related to the privacy and data protection program operations
• Support ongoing privacy monitoring and assurance efforts and manage breach notifications required by federal, state, and international law
• Assist with the internal and external communications awareness strategy for the Outreach privacy program. Assist in creating collateral for the privacy awareness program

• 1-2 years of experience in privacy, data protection, compliance, or a related field
• Basic understanding of privacy laws and regulations, such as GDPR, CCPA, HIPAA, etc.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• High attention to detail and strong organizational skills
• Strong Excel skills required
• Excellent customer service skills
• Strong organizational and planning skills
• Excellent verbal, written, organizational, presentation, and interpersonal communication skills
• Ability to present and explain complex information in a way that establishes rapport gains understanding, and persuades others
• Ability to translate technical requirements for non-technical audiences
• Ability to remain flexible and thrive in ambiguity
• Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
• Passion for Outreach and what we are trying to achieve in sales execution
• Bachelor’s degree in Information Security, Law, Computer Science, Business, or a related field

• Database and data transformation skills. This includes experience with databases, pulling queries, understanding data schemas, and data flows
• IAPP certifications such as CIPP/US, CIPM, CIPP/E, CIPT
• Experience in collaborating with and influencing cross-functional teams
• Proven ability to manage multiple, competing priorities simultaneously
• Proficiency with privacy management tools and software

The base salary range for this role is $81,000 - $90,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

#LI-SC1