Job details

Customer Success Manager - North East USA

Overstory is on a mission to help solve the climate crisis through real-time intelligence about vegetation using advanced technology. They are looking for a Customer Success Manager to effectively manage customer relationships and ensure success.

Skills

Strong communication skills.
Project management abilities.
Business growth experience.
Familiarity with technical and non-technical stakeholders.

Responsibilities

Manage 10-15 accounts primarily based in the US.
New customer onboarding and leading customer kick-off meetings.
Build and maintain relationships with existing customers.
Coordinate with technical delivery lead for project execution.
Work closely with the product team to inform the product roadmap.
Renew contracts and grow customer accounts.
Participate in field visits.

Education

Relevant Bachelor's degree or equivalent experience.

Benefits

Flexible working environment.
Remote working budget.
Educational budget.
Equity and competitive salary.

To read the complete job description, please click on the ‘Apply’ button

Overstory Glassdoor Company Review

4.5

Overstory DE&I Review

4.7

CEO of Overstory

Unknown name

Approve of CEO

By Overstory

10 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

11-50

LOCATION

Hybrid, based in Amsterdam, Netherlands

SALARY RANGE

$80,000/yr - $120,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

November 13, 2024

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